Provide excellent customer service during busy dining hours.
Greet and seat guests at tables.
Take accurate food and drink orders from guests.
Deliver food and beverages promptly to tables.
Maintain cleanliness and organization of the dining area.
Handle guest inquiries, and resolve minor issues efficiently.
Perform opening and closing duties, such as setting up the dining area, cleaning, and restocking supplies.
Operate POS terminals to input orders, split bills, and calculate totals.
Nanny/Babysitter
Branstad Family
Des Moines
08.2016 - 08.2025
Supervised daily activities and routines for the children in a nurturing, fun environment.
Created an atmosphere of trust between myself, both the parents, and their kids.
Transported children to school, extracurricular activities, and appointments when needed.
Stayed overnight at the family's home and cared for their children when the parents were on business trips or vacations.
Traveled with the family on three different occasions as their nanny during the trip.
Youth Service Worker Intern
Tanager
Cedar Rapids
02.2025 - 06.2025
Supported youth in developing social skills during group activities.
Maintained accurate documentation of interactions and interventions.
Promoted a safe and inclusive environment for all clients.
Ensured that all safety procedures were followed during programs or activities.
Encouraged positive social interaction among peers through organized activities.
Implemented crisis intervention strategies when necessary.
Served as an advocate for clients by voicing their concerns in meetings.
Supervised daily activities, including meal times, bedtime, and homework help.
Assisted in providing a safe, nurturing environment for youth.
Provided individual support and mentorship to at-risk youth facing mental health challenges, behavioral challenges, multidimensional trauma, and intellectual disabilities.
Server
Craft Concepts (30Hop Restaurant, Tribute Eatery)
Coralville
08.2023 - 02.2025
Provided excellent customer service during busy dining hours.
Took accurate food and drink orders from guests.
Delivered food and beverages promptly to tables.
Maintained cleanliness and organization of the dining area.
Handled guest inquiries and resolved minor issues efficiently.
Performed opening and closing duties, such as setting up the dining area, cleaning, and restocking supplies.
Operated POS terminals to input orders, split bills, and calculate totals.
Worked various shifts as a hostess and a food runner.
Education
Bachelor of Arts - Psychology, Minor in Human Relations
University of Iowa
Iowa City, IA
05-2025
Skills
Trauma-informed care
Experience with at-risk youth
Crisis intervention
Community outreach
Conflict resolution
Team collaboration
Multitasking and organization
Data documentation
Interpersonal skills
First aid and CPR certified
Customer service
Sales
Timeline
Youth Service Worker Intern
Tanager
02.2025 - 06.2025
Server
Craft Concepts (30Hop Restaurant, Tribute Eatery)
08.2023 - 02.2025
Server
Wellman's Pub & Rooftop
05.2023 - Current
Nanny/Babysitter
Branstad Family
08.2016 - 08.2025
Bachelor of Arts - Psychology, Minor in Human Relations