Kristin White
Hoschton,GA
Summary
Dynamic and results-oriented professional with over eight years of experience in learning and development, instructional design, and client relationship management within the healthcare industry. Expertise in creating engaging training programs, optimizing learning experiences, and fostering strong client relationships to drive organizational growth.
Overview
9
9
years of professional experience
Work History
Learning Consultant
AMN Healthcare
08.2023 - Current
- Design and deliver engaging learning programs, utilizing diverse training techniques for both virtual and in-person settings
- Develop training materials and conduct evaluations to ensure program effectiveness
- Lead needs analysis to identify learning requirements and implement metrics for training effectiveness and career development
- Coordinate training delivery and collaborate with cross-functional teams for seamless execution.
- Supported student learning needs and provided individualized guidance to promote academic goal-achievement.
- Led small group sessions to help students review and practice concepts.
Learning Specialist
AMN Healthcare
02.2021 - 08.2023
- Collaborated on training programs, facilitating live and virtual sessions while managing logistics
- Researched content to become a subject matter expert and presented diverse technical topics
- Reported adoption rates and outcomes to business leaders and contributed to content creation.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
Senior Customer Account Manager
AMN Healthcare
09.2021 - 02.2022
- Managed a higher volume of healthcare professionals, maintaining superior metrics and resolving escalated issues
- Led training initiatives and supported internal teams, contributing to higher customer retention and satisfaction.
Customer Account Manager
AMN Healthcare
07.2018 - 12.2021
- Advised healthcare professionals on best practices and nurtured strong client relationships
- Collaborated internally to ensure optimal customer experiences and identified process improvements
- Served as a peer mentor, demonstrating excellent communication and coaching skills.
Travel & Operations Coordinator
AMN Healthcare
04.2016 - 07.2018
- Managed travel logistics for multiple providers, ensuring compliance with client budgets and preferences
- Reported expenses, coordinated travel, and served as a key resource for travel-related issues.
Recruiting Specialist
AMN Healthcare
05.2015 - 04.2016
- Drove recruiting efforts, sourced candidates, and conducted screenings to match positions nationwide.
Education
Bachelor of Science - Kinesiology & Exercise Science
Georgia State University
Skills
- Virtual Training
- Leadership Consultation
- eLearning Solution Development
- Business Needs Analysis
- Curriculum Design
- Google platforms and MS Office
- Program Monitoring and Tracking
- Team Exercises
Timeline
Learning Consultant
AMN Healthcare
08.2023 - Current
Senior Customer Account Manager
AMN Healthcare
09.2021 - 02.2022
Learning Specialist
AMN Healthcare
02.2021 - 08.2023
Customer Account Manager
AMN Healthcare
07.2018 - 12.2021
Travel & Operations Coordinator
AMN Healthcare
04.2016 - 07.2018
Recruiting Specialist
AMN Healthcare
05.2015 - 04.2016
Bachelor of Science - Kinesiology & Exercise Science
Georgia State University
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