Kristin Wong
Seattle
Overview
21
21
years of professional experience
Work History
Program Manager – Cancer Services, Palliative Care & Genetics
KAISER PERMANENTE
Renton
09.2022 - Current
- Serves as administrative liaison between Director and Physician Partner and others within and outside the organization related to program creation and coordination.
- Manages the documentation and organization of statistics and data in compliance with regulatory agency requirements and guidelines.
- Successfully applied for and was awarded $80,000 transportation grant from American Cancer Society to help under-served patient population with getting to and from appointments.
- Played a key role in achieving Commission on Cancer accreditation through data analysis, documentation review, and implementation of quality improvement processes.
Senior Business Intelligence Analyst – KP Insights
KAISER PERMANENTE
Renton
10.2020 - 09.2022
- Created Ongoing Professional Practice Evaluation (OPPE) dashboard utilizing Tableau and SQL for multiple departments and disciplines across the hospital environment for regulatory and credentialing purposes.
- Developed dashboard for Social Determinants of Health providing insight into equitable healthcare for members.
- Project managed reporting services using JIRA for Inpatient hospital metrics directing other analysts.
Business Intelligence Analyst – KP Insights
KAISER PERMANENTE
Renton
06.2019 - 09.2020
- Maintained Quality and performance improvement reporting tools for regulatory reports such as Healthcare Effectiveness Data and Information Set (HEDIS) and Ongoing Professional Practice Evaluation (OPPE).
- Developed and maintained reports and dashboards for such departments and subject matters as surgical site infections (SSI), Phototherapy, and Surgical Home Recovery (SHR).
- Collaborated with Project Managers, Data Analysts, Developers, and Key Stakeholders for a wide range of projects to clearly define specific business needs, expectations, timelines & execution methods, which were clearly communicated to business groups.
Business Intelligence Developer II – Information Technology
UNIVERSITY OF WASHINGTON VALLEY MEDICAL CENTER
Renton
01.2016 - 01.2019
- Developed Tableau performance and productivity dashboards for Leadership Councils, Process Improvement, Cancer Services, and Radiology.
- Analyzed and prepared data via T-SQL queries using MS SQL Server (SSMS).
- Developed and deployed operational and analytical reporting solutions using SAP Crystal Reports, Tableau, MOVEit, Caboodle data warehouse, Microsoft Excel, MySQL, Informatica, SSIS, Epic Healthcare Systems tools, and Business Objects.
Analytics and Reporting Analyst – Information Technology
UNIVERSITY OF WASHINGTON VALLEY MEDICAL CENTER
Renton
05.2015 - 01.2016
- Effectively interpreted requirements and provided data solutions and visualization guidance for Anesthesia, Surgery, Radiology, and OB-GYN subject areas.
- Presented detailed reports about the meaning of gathered data to members of executive leadership.
Informatics & Operations Analyst – Perioperative Services
UNIVERSITY OF WASHINGTON VALLEY MEDICAL CENTER
Renton
09.2011 - 05.2015
- Accountable for business operational aspects of the information system and maintenance of data relating to procedures, resources, tools, supplies, equipment, and instrumentation to make the department more cost efficient by applying lean management principles.
- Developed and maintained KPI dashboards for all departments under the perioperative services umbrella and presented analytical and actionable insights at monthly management team meetings.
- Collaborated with the IT department in the planning and installation of new computer hardware, software and other technology which affects hospital-wide communication and infrastructure.
Administrative Assistant II – Emergency Department
SWEDISH MEDICAL CENTER
Issaquah
05.2005 - 05.2015
- Responsible for the preparation of unit schedules and coordinated staffing needs of multiple departments based on census and acuity and acted as time-keeper to Kronos.
- Nominated to attend leadership course: “Step Up To Leadership”.
- Member of the Team Oriented Problem Solving Committee to brainstorm and facilitate change.
Per Diem Unit Coordinator
GROUP HEALTH COOPERATIVE
Seattle
10.2009 - 09.2010
- Initiated and coordinated the hospitalization and transfer of patients getting admitted to an inpatient unit within the hospital or as an external transfer.
- Generated daily, weekly, and monthly reports for management.
- Transcribed physician’s orders for imaging studies and laboratory tests accurately and efficiently.
Education
B.A. - Business Management
Eastern Washington University
Cheney, WA01.2009
Associate’s - arts degree
Bellevue College
Bellevue, WASkills
- Quality improvement
- Project management
- Statistical reporting
- Data analysis
- Dashboard development
- Stakeholder engagement
- Process improvement
- Attention to detail
- Cross-functional team leadership
- Policy and procedure improvements
Education And Certifications
Project Management Certificate, University of Washington, 06/25, Tableau - Desktop Specialist, IT Certifications, Clarity Data Model – Anesthesia, Epic Healthcare Certifications, Clarity Data Model – Optime (Surgery), Epic Healthcare Certifications, Clarity Data Model – Stork (Labor & Delivery), Epic Healthcare Certifications, Clarity Data Model – Radiant (Radiology), Epic Healthcare Certifications, B.A. Degree in Business Management, Eastern Washington University, Cheney, WA, 06/09, Associate’s in arts degree, Bellevue College, Bellevue, WA, Querying Data with Transact SQL, 03/18, New Horizons, Informatica Analyst, 09/17, Informatica, Tableau Advanced Training, 06/16, Tableau – Seattle, WA, Clarity, SQL, Crystal Reports, 07/14, Epic – Verona, WI, Epic Super-User, 10/12, UW Valley Medical Center – Renton, WA, Leadership & Charge Nurse Development Program, 05/10, Swedish Medical Center – Issaquah, WA, Preceptor Workshop, 05/08, Swedish Medical Center – Seattle, WA
Timeline
Program Manager – Cancer Services, Palliative Care & Genetics
KAISER PERMANENTE
09.2022 - Current
Senior Business Intelligence Analyst – KP Insights
KAISER PERMANENTE
10.2020 - 09.2022
Business Intelligence Analyst – KP Insights
KAISER PERMANENTE
06.2019 - 09.2020
Business Intelligence Developer II – Information Technology
UNIVERSITY OF WASHINGTON VALLEY MEDICAL CENTER
01.2016 - 01.2019
Analytics and Reporting Analyst – Information Technology
UNIVERSITY OF WASHINGTON VALLEY MEDICAL CENTER
05.2015 - 01.2016
Informatics & Operations Analyst – Perioperative Services
UNIVERSITY OF WASHINGTON VALLEY MEDICAL CENTER
09.2011 - 05.2015
Per Diem Unit Coordinator
GROUP HEALTH COOPERATIVE
10.2009 - 09.2010
Administrative Assistant II – Emergency Department
SWEDISH MEDICAL CENTER
05.2005 - 05.2015
B.A. - Business Management
Eastern Washington University
Associate’s - arts degree
Bellevue College