Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Kristin Worrell

Norfolk,VA

Summary

Dynamic business professional with a strong drive for growth and success in fast-paced, deadline-oriented environments. Proven ability to leverage business skills to enhance operational efficiency and achieve organizational objectives. Committed to continuous improvement and delivering high-quality results.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Senior Complex Claims Adjuster

USAA
Norfolk, VA
03.1995 - 03.2024
  • Mentored new hires and provided ongoing support to foster a positive work culture.
  • Maintained open communication with policyholders throughout the adjustment process, providing timely updates on claims status and addressing concerns.
  • Drafted comprehensive legal documents to support litigation processes.
  • Conducted thorough investigations of complex claims, gathering information from various sources to determine coverage liability and settlement.
  • Conducted comprehensive interviews with witnesses and claimants to gather critical facts and information.
  • Processed and issued claims payments to insureds, claimants, attorneys, and vendors.
  • Maintained claims adjuster licenses in over 40 states, ensuring compliance with all relevant laws and continuing education requirements.

Data Center Technician

Naval Undersea Warfare Center
Suffolk, VA
02.1992 - 01.1995
  • Prioritized support requests, enhancing resource utilization for Submarine Engineers.
  • Maintained Secret Security Clearance for classified document access.
  • Monitored access to the classified document area.
  • Maintained accurate records of all assets within the data center including physical inventory checks.

Payroll Clerk/Collections Agent

Module Ripening
Norfolk , VA
01.1989 - 12.1990
  • Managed direct deposit configurations and updates for employees.
  • Processed new employee paperwork and entered information into payroll system.
  • Managed the implementation of wage garnishments.
  • Handled payroll duties.
  • Handled delinquent accounts receivables.

Education

Bachelor of Science - Accounting

Norfolk State University
Norfolk, VA
12-1991

Skills

  • Clear Communication
  • Meticulous Observation Skills
  • Team Development
  • Effective Written Communication
  • Technical Proficiency
  • Proficient Task Management
  • Effective Problem Resolution
  • Customer Service Excellence

Certification

  • Senior Claim Law Associate
  • Notary Public Commonwealth Of Virginia
  • Licensed Real Estate Agent
  • Currently Enrolled in CPR & AED Certification Class

Affiliations

Reading, listening to music, decorating, health and fitness, beach activities, assisting elderly family members and neighbors, caring for animals.

Timeline

Senior Complex Claims Adjuster

USAA
03.1995 - 03.2024

Data Center Technician

Naval Undersea Warfare Center
02.1992 - 01.1995

Payroll Clerk/Collections Agent

Module Ripening
01.1989 - 12.1990

Bachelor of Science - Accounting

Norfolk State University

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Kristin Worrell