Kristin Zook
Bloomingdale,OH
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
29
29
years of professional experience
Work History
Medical Assistant
Harrison Family Medicine
Cadiz, OH
12.2024 - Current
- Coordinated patient scheduling and managed appointment calendars to optimize clinic flow.
- Assisted in clinical procedures, ensuring adherence to safety protocols and quality standards.
- Maintained accurate patient records using electronic health record (EHR) systems for efficient data retrieval.
- Administered medications and vaccinations, monitoring patients for adverse reactions and providing education.
- Ordered and stocked supplies for the office.
- Facilitated patient referrals to specialty offices.
Medical Assistant
WVU Medicine, Doctor Stephen Mascio
Weirton, WV
05.2019 - 12.2024
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Called and faxed pharmacies to submit prescriptions and refills.
Medical Assistant
Doctor Kevin Kelly - Doctor Jeffrey Banyas
Weirton, WV
09.2018 - 05.2019
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Scheduled appointments and surgeries
Medical Office Assistant
Innovative Surgical Group
Weirton, WV
06.2018 - 09.2018
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Medical Assistant
Valley Gastroenterology And Endoscopy
Weirton, WV
09.2014 - 06.2018
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Obtained pre- and post-treatment vital signs and weight.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Prepared initial patient charts for admission.
Medical Receptionist
Women's Health / Forever Young Aesthetics
Steubenville, OH
01.2014 - 09.2014
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
Medical Secretary
Doctor Sarjit Singh
Weirton, WV
01.1997 - 12.2013
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Organized paperwork such as charts and reports for office and patient needs.
- Enhanced office productivity by handling high volume of callers per day.
- Maintained current and accurate medical records for patients.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Supported office staff and operational requirements with administrative tasks.
- Coordinated customer service, patient scheduling and billing.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Facilitated new patient prescriptions, refills, and prescription pre-authorizations.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
Medical Assisting
West Liberty University
West Liberty, WVHigh School Diploma -
Wintersville High School
Wintersville, Ohio05-1988
Skills
- Treatment Room Preparation
- Clinical and Operational Judgement
- Patient Relations
- Problem Anticipation and Resolution
- Pharmacy Relations
- Completing Insurance Forms
- Coordinating Drug Refills
- Updating Medical Records
- Multi-Line Telephone System Operation
- Medical Procedures Understanding
- HIPAA Compliance
Timeline
Medical Assistant
Harrison Family Medicine
12.2024 - Current
Medical Assistant
WVU Medicine, Doctor Stephen Mascio
05.2019 - 12.2024
Medical Assistant
Doctor Kevin Kelly - Doctor Jeffrey Banyas
09.2018 - 05.2019
Medical Office Assistant
Innovative Surgical Group
06.2018 - 09.2018
Medical Assistant
Valley Gastroenterology And Endoscopy
09.2014 - 06.2018
Medical Receptionist
Women's Health / Forever Young Aesthetics
01.2014 - 09.2014
Medical Secretary
Doctor Sarjit Singh
01.1997 - 12.2013
High School Diploma -
Wintersville High School
Medical Assisting
West Liberty University