Smooth Banquet Server with diverse event experience, attention to detail and friendly personality. Successful at handling food and beverage services while bussing tables and fulfilling customer requests. Track record of success in events with different guest sizes, menus and presentation requirements.
Work History
Banquet Server
4 Years 3 Months
Westin Hotel | 05.2022 - Current
Arranged linens and table settings according to seating plan and event theme.
Provided friendly, courteous service to create memorable moments for guests.
Maintained event cleanliness during service by promptly clearing dishes after each course.
Served appetizers, delivered entrees and refilled beverages for banquet guests.
Catering Server
5 Years
4riversbbq | 08.2021 - Current
Provided friendly, courteous service to create memorable moments for guests.
Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Served appetizers, delivered entrees and refilled beverages for banquet guests.
Cleared dishes and glassware quickly following each course.
Customer Service Representative
14 Years 6 Months
Travelers Insurance Company | 05.2005 - 11.2019
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Server
6 Years 2 Months
Colosseum Club | 04.1999 - 06.2005
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Education
Associate Of Applied Business - Business Administration
University of Hartford | West Hartford, CT | 06.1992
Skills
Food Allergies
Special Dietary Requirements
Customer Preferences
Wine Pairings
Timeline
Banquet Server
Westin Hotel
05.2022 - CurrentRead More
Catering Server
4riversbbq
08.2021 - CurrentRead More
Customer Service Representative
Travelers Insurance Company
05.2005 - 11.2019Read More
Server
Colosseum Club
04.1999 - 06.2005Read More
University of Hartford
Associate Of Applied Business from Business Administration