Kristina Bellamy
New York,NY
Summary
Extremely organized and detailed driven with strong communication skills. These skills allows a great business relationships with clientele, coworkers, upper management and external services. Experience with training new employees, as well as senior coworkers. Over the years, I've adapted easily to changes and new protocols. Punctual, with an excellent attendance record. These experiences has helped to be an empathetic Case Manager motivated to help every client. This enables a positive way of managing clients with mental and emotional challenges, and a dedication to providing compassionate and solution-focused care.
Overview
23
23
years of professional experience
Work History
Case Manager
Center For Urban Community Services
New York, NY
11.2018 - Current
- Manage caseloads of over 30 clients consisting of individuals and families.
- Performed assessment of client’s strengths and their needs by implementing appropriate intervention. This helps clients maximize their daily function and achieve their desired goals and objectives within program.
- Provide efficient and successful services to array of necessary physical and behavioral health services for clients.
- Increased clients entitlements including but not limited to HRA, Social Security, and housing vouchers.
- Weekly supervision and case conference with staff, medical and mental health providers.
- Performed medical care coordination in chronic care management and health promotion to ensure reduced emergency room visits and hospital admissions.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
Residential Counselor
The Bridge
New York, NY
12.2013 - Current
- Observed and monitored over 16 clients behavior and responses to treatment.
- Counseled in crisis intervention as well as intervention to deescalate aggressive and hostile behavior of residents.
- Performed treatment compliance and barriers to adherence; ensures that medication reconciliation is current.
- Transported Clients to and from Psychiatric and medical appointments.
Case Manager Care Coordinator
Center For Urban Community Services
New York, NY
09.2017 - 11.2018
- Helped caseload of 40 individuals with complex medical, mental health and substance abuse conditions get connected to providers and assist with services that are needed to obtain stable health and improved their quality of life
- Performed medical care coordination in chronic care management and health promotion to ensure reduced emergency room visits and hospital admissions.
Case Manager Outreach Specialist
Center For Urban Community Services
New York, NY
10.2016 - 09.2017
- Delivered compelling information regarding program to various of individuals in different environments up to 150 clients monthly.
- Identified services that are necessary for special population and engage client in initial concept of their care plan goals.
Assistance Manager
Petland Discounts
New York, NY
07.2006 - 09.2015
- Handling over 100 daily customers with delicacy, listening empathetically while responding to all customer inquiries, thoroughly.
- Connected clients with community services and resource agency daily.
- Fostered positive and productive professional relationships by managing store team and assisted manager to increased revenue and profit targets.
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2016
Skills
- Skilled community-based Case Manager
- Resident Care Plan
- Patient care documentation
- Managing case files
- Managerial skills
- Patient care monitoring
- Work extensively with Window XP /Microsoft programs, Awards, Crimson, RMA and Epaces
Timeline
Case Manager
Center For Urban Community Services
11.2018 - Current
Case Manager Care Coordinator
Center For Urban Community Services
09.2017 - 11.2018
Case Manager Outreach Specialist
Center For Urban Community Services
10.2016 - 09.2017
Residential Counselor
The Bridge
12.2013 - Current
Assistance Manager
Petland Discounts
07.2006 - 09.2015
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York