Kristina Belser
Scotia,NY
Summary
Dedicated administrative professional skilled in handling multiple projects with high-pressure deadlines. Proficient with accounting systems and related computer software programs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Services Center Representative I
Office of General Services
09.2022 - Current
- Accurate and timely processing and approving of accounts payable invoices.
- Both working and overseeing the denied voucher list to ensure vouchers are corrected and submitted promptly.
- Communicating with agencies and vendors via email to resolve voucher related errors and problems.
- Usage of SFS, SLMS, Datacap, LATS, Searchlight, Sharepoint, Microsoft Teams, Excel, Outlook, and OneNote.
Patient Scheduler
Albany Gastroenterology Consultants
03.2021 - 08.2022
- Efficiently performed insurance verification, pre-certifications and pre-authorization functions
- Maintained detailed records of test results by entering data and patient information into the computer
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Performed clerical duties such as word processing, data entry, answering phones and faxing
- Educated patients about surgeries and provided treatment plan documentation.
Security Officer
Ellis Hospital
06.2020 - 03.2021
- Secured premises and personnel by patrolling and monitoring surveillance equipment
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety a priority
- Monitored employee activities, confirming compliance with security regulations.
Campus Security Officer
Skidmore College
11.2019 - 02.2021
- Conducted regular campus security patrols and handled incidents promptly to maintain overall security for staff, students and visitors
- Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies
- Documented safety and security incidents using preset guidelines and methods
- Provided for public safety by maintaining order, protecting people, property and promoting good community relations
- Patrolled designated areas in patrol vehicles and on foot to identify security and safety issues.
Pet Care Associate
PetSmart
06.2018 - 09.2020
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Followed pet care instructions for dietary needs and medication regimens.
- Prepared and administered medications and treatments as prescribed by veterinarian.
Security Guard
G4S
08.2019 - 01.2020
- Secured premises and personnel by patrolling property and monitoring surveillance equipment
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Responded quickly to incidents and assessed active situations for security problems
- Answered alarms, investigated disturbances and contracted law enforcement personnel to deescalate crisis.
Education
Bachelor in Criminal Justice -
SUNY Delhi
05.2021
AAS in Criminal Justice -
Hudson Valley Community College
05.2019
Skills
- Adaptability
- Appointment Scheduling
- Attention to Detail
- Communication Skills
- Computer Skills
- Customer Service
- Teamwork
- Problem Solving
- Time Management
- Paperwork Processing
Certification
NYS Security Guard License, 08/2019
References
- Kevin Couture, (518) 221-8509, NYS Office of General Services
- Christopher Killens, (518) 210-3325, NYS Office of General Services
- Heidi Silvia, (518) 530-3684, Albany Gastroenterology Consultants
Timeline
Business Services Center Representative I
Office of General Services
09.2022 - Current
Patient Scheduler
Albany Gastroenterology Consultants
03.2021 - 08.2022
Security Officer
Ellis Hospital
06.2020 - 03.2021
Campus Security Officer
Skidmore College
11.2019 - 02.2021
Security Guard
G4S
08.2019 - 01.2020
Pet Care Associate
PetSmart
06.2018 - 09.2020
Bachelor in Criminal Justice -
SUNY Delhi
AAS in Criminal Justice -
Hudson Valley Community College
NYS Security Guard License, 08/2019
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