Summary
Overview
Work History
Education
Skills
Accomplishments
Education Credentials
References
Timeline
Receptionist
Kristina Birkenfeld

Kristina Birkenfeld

Owasso,OK

Summary

Detail-oriented and results-driven professional with a background in literacy education, seeking a challenging role in the business sector where analytical skills, attention to detail, and proficiency in software applications can be utilized to optimize operational efficiency and accuracy.

Overview

30
30
years of professional experience

Work History

Reading Specialist

Owasso Public Schools
08.2014 - Current
  • Analyzed data trends to identify areas of need and inform instructional decision-making processes related to reading interventions.
  • Coordinated regular meetings to share and analyze student performance data and success plans with colleagues and parents.
  • Implemented research-based instructional practices to improve overall reading proficiency among students. As a result, dismissed 30% of students from targeted skill interventions within a 4 month time period.
  • Demonstrated leadership through various roles, fostering teamwork and innovation.
  • Collaborated effectively with colleagues and stakeholders to monitor progress and ensure alignment with educational objectives.

Key Account Representative

John Zink Company, LLC
01.2004 - 01.2009
  • Managed approximately 10-15 key accounts for Process Burner parts sales.
  • Established and maintained strong client relationships, addressed inquiries and resolved issues promptly in a fast-paced, quick turn-around environment.
  • Analyzed complex data to facilitate accurate part ordering and streamline processes.
  • Communicated professionally and efficiently to ensure client satisfaction and retention.
  • Analyzed sales data to identify trends and opportunities for growth within the key account base.
  • Coordinated with sales support teams to ensure prompt delivery of orders and resolution of any outstanding issues affecting key accounts.
  • Processed client credit card payments and updated accounts.

Materials Planner

John Zink Company, LLC
01.1994 - 01.2002
  • Improved production efficiency by streamlining materials planning processes and reducing lead times.
  • Supported procurement activities and managed purchase orders to resolve supply shortages.
  • Utilized analytical skills to assess data for accuracy and completeness.
  • Analyzed historical data to identify trends and anticipate future material requirements, ensuring adequate supply during peak periods.
  • Managed inventory levels for optimal cost savings and minimal stockouts, resulting in increased customer satisfaction.

Education

Master of Science - Teaching, Learning, & Leadership

Oklahoma State University
Tulsa, OK
05.2018

Bachelor of Science - Early Childhood Education

University of Oklahoma
Tulsa, OK
05.2014

Skills

  • Proficient in Microsoft Office Suite, including intermediate MS Excel skills for data analysis and reporting
  • Excellent analytical and issue resolution skills, with a detail-oriented approach to problem-solving
  • Effective communication skills, both verbal and written, fostering collaboration across teams and stakeholders
  • Ability to prioritize tasks and work independently in a high-volume environment
  • Quick learner, adaptable to new technologies and environments

Accomplishments

    Employee of the Month - November, 2023

    Nominated for Teacher of the Year - 2018, 2021, 2023

Education Credentials

  • Master of Science in Teaching Learning, & Leadership, Oklahoma State University, Tulsa, OK, 2018
  • Bachelor of Science in Education, University of Oklahoma, Tulsa, OK, 2014

References

Available upon request.

Timeline

Reading Specialist

Owasso Public Schools
08.2014 - Current

Key Account Representative

John Zink Company, LLC
01.2004 - 01.2009

Materials Planner

John Zink Company, LLC
01.1994 - 01.2002

Master of Science - Teaching, Learning, & Leadership

Oklahoma State University

Bachelor of Science - Early Childhood Education

University of Oklahoma

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Kristina Birkenfeld