Kristina Bowers
Tacoma,WA
Summary
Dynamic delivery driver with a proven track record at DoorDash, excelling in customer service and efficient route navigation. Skilled in inventory management and complex problem-solving, I consistently enhance client satisfaction through effective communication and timely deliveries. Committed to maintaining high standards of safety and cleanliness while fostering teamwork and collaboration.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Doordash
Tacoma, WA
06.2019 - 04.2020
- Efficiently navigated routes to guarantee on-time deliveries.
- Managed customer interactions to enhance service satisfaction.
- Leveraged delivery platform to enhance order tracking and communication.
- Ensured consistent adherence to vehicle cleanliness and safety standards.
Manager
McDonald's
Layton, UT
10.2016 - 11.2018
- Supervised daily operations, ensuring efficient service and high-quality food preparation.
- Trained and mentored team members on operational procedures and customer service best practices.
- Implemented inventory management strategies to reduce waste and optimize stock levels.
- Coordinated staff schedules to ensure adequate coverage during peak hours and special events.
- Developed training materials to enhance employee onboarding and performance skills.
- Evaluated team performance, providing constructive feedback to promote continuous improvement.
- Enhanced customer satisfaction through effective problem-solving and conflict resolution techniques.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Customer Service Cashier
MOD Pizza
Lakewood, WA
01.2019 - 02.2019
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional service by addressing customer inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted in training new cashiers on operational procedures and customer service techniques.
Education
No Degree - Sud Counselor
Tacoma Community College
Tacoma, WAHigh School Diploma -
Wilson High School
Tacoma, WA06.2000
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Loading and unloading
Clean driving record
Heavy lifting
Order picking and processing
Stocking and inventory
Complex Problem-solving
Quality assurance
Delivery recordkeeping
Client relationship management
Documentation and reporting
Order verification
Advanced planning
Inventory management
Shopping orders
Equipment monitoring
Timeline
Delivery Driver
Doordash
06.2019 - 04.2020
Customer Service Cashier
MOD Pizza
01.2019 - 02.2019
Manager
McDonald's
10.2016 - 11.2018
No Degree - Sud Counselor
Tacoma Community College
High School Diploma -
Wilson High School