Kristina Bradley
Experienced Server
Palm Bay,FL
Summary
Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated and efficient individual with 23 year background handling food and drink preparation, managing cleanliness and sanitation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.
Overview
1
1
Certification
7
7
years of post-secondary education
10
10
years of professional experience
Work History
Restaurant Waitress
Denny's Restaurants Franchise Association
Palm Bay, Florida
06.2011 - 07.2020
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Restaurant Waitress
Checkmarc's Diner
Palm Bay, Florida
08.2009 - 01.2010
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Prepared beverages and filled food orders for customers.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Education
Associate of Arts - Social Sciences
Eastern Florida State College
Cocoa, FL 01.2016 - 05.2018
High School Diploma -
Crestview High School
Convoy, OH 09.1992 - 05.1997
Skills
Order accuracy
Food sales and promotion
High-volume dining
Daily specials memorization
To-go order preparation
Menu memorization
Food preparation and safety
Certification
Food Handler Certification
Timeline
Associate of Arts - Social Sciences
Eastern Florida State College
01.2016 - 05.2018
Restaurant Waitress
Denny's Restaurants Franchise Association
06.2011 - 07.2020
Restaurant Waitress
Checkmarc's Diner
08.2009 - 01.2010
High School Diploma -
Crestview High School
09.1992 - 05.1997