Kristina Brooks
Hutto,TX
Summary
Resourceful professional with a strong background in client relations and operations management. Demonstrates expertise in managing client appointments, educating clients on wellness assessments, and delivering exceptional service. Committed to enhancing digital communication skills.
Overview
1
1
Certification
19
19
years of professional experience
Work History
DexaFit Technician
DexaFit
Round Rock
01.2025 - 02.2026
- Administered DEXA body composition, VO2 Max, and Resting Metabolic Rate assessments.
- Educated clients on testing procedures and clarified results to empower wellness decisions.
- Maintained testing equipment, ensuring the accuracy and quality of all assessments.
- Ensured consistent adherence to radiation safety and health regulations.
- Coordinated appointment scheduling and client documentation while ensuring HIPAA compliance.
- Provided exceptional customer service, promoting membership benefits and additional wellness services to enhance client engagement.
Substitute Paraeducator
Bremerton School District
Bremerton
09.2019 - 09.2024
- Provided one-on-one and small group support to students.
- Fostered a safe and positive learning environment for all students.
- Supported teachers in classroom instruction and enhanced student learning outcomes.
- Organized classroom supplies and materials for efficient use., record-keeping, and the preparation of instructional materials.
Merchandiser
Acosta
Bremerton
10.2023 - 08.2024
- Executed stocking, rotation, pricing, and merchandising strategies to maximize sales potential.
- Maintained product displays according to retailer planograms to ensure optimal presentation.
- Collaborated with store management to improve product visibility on the sales floor, driving customer engagement.
- Distributed promotional materials in-store to enhance customer awareness of sales and promotions. and supported in-store marketing initiatives.
- Collected and submitted store audit data using company-specific software to inform merchandising decisions.
Care Team Assistant
Kitsap Mental Health Services
Washington state
12.2020 - 01.2023
- Coordinated client appointments and provided administrative support to enhance efficiency of residential programs.
- Facilitated bookkeeping tasks, assisted with payroll, and managed scheduling.
- Maintained and organized policy manuals and office records to ensure compliance and accessibility.
- Managed financial agreements and compiled monthly census reports.
- Procured supplies to support operational needs across multiple departments.
Assistant Manager
The UPS Store
Silverdale
05.2007 - 05.2013
- Oversaw daily retail operations, enhancing customer experience through comprehensive service.
- Managed cash reconciliation and inventory management to ensure accuracy and availability of products.
- Trained staff members on point-of-sale (POS) systems and shipping protocols.
- Assisted customers with diverse business services, including printing and packaging, to meet their needs effectively.
- Processed domestic and international shipping transactions efficiently.
Education
Associate Degree - Business
University of Phoenix
Arizona01-2009
Skills
- Dexa body composition testing
- Metabolic rate testing
- HIPAA compliance
- Equipment maintenance
- Scheduling and documentation
- Client coordination
- Client billing management
- Financial software
- Microsoft Office applications
- Wellness program promotion
- Customer relations
- Team collaboration
Certification
- Texas Insurance Producer License
- Washington Insurance Producer License
- Adult & Pediatric First Aid / CPR / AED
- Radiation Safety in Imaging Certification
- DXA-101: Basics of Bone Densitometry
- Body Composition Assessment Certification
- Human Performance Training
- Microsoft Excel Foundational Skills Badge
Timeline
DexaFit Technician
DexaFit
01.2025 - 02.2026
Merchandiser
Acosta
10.2023 - 08.2024
Care Team Assistant
Kitsap Mental Health Services
12.2020 - 01.2023
Substitute Paraeducator
Bremerton School District
09.2019 - 09.2024
Assistant Manager
The UPS Store
05.2007 - 05.2013
Associate Degree - Business
University of Phoenix