Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristina Bunker

Summary

Consumer-focused Social Welfare Examiner with 13 years of experience. Recognized for extensive knowledge of community resources and alternative social services agencies. Proficient with state welfare services, policies and procedures. Strength in working with diverse populations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Social Welfare Examiner, Foodstamps/Medicaid Eligibility Specialist

Clinton County Department Of Social Services
07.2010 - Current
  • Reviewed application process with applicants and assisted in preparation of documents to apply for state benefits.
  • Conducted applicant interviews and determined eligibility for public assistance programs.
  • Prepared budgets for program applicants to assist in determining needs and ongoing financial preparation.
  • Participated in professional development and training opportunities to enhance clinical skills.
  • Monitored clients' progress to adjust treatment plans accordingly.
  • Endured accuracy of applicant's eligibility by compiling, recording and evaluating financial data provided by applicant.
  • Collaborated with other state program offices to provide applicants with additional supports to meet needs.

Medical Biller, Accounts Receivable

Champlain Valley Health Network
04.2010 - 07.2010
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Verified insurance of patients to determine eligibility.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
  • Posted payments and collections on regular basis.
  • Reconciled accounts receivable to general ledger.
  • Adhered to established standards to safeguard patients' health information.
  • Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.

Medical Receptionist

Planned Parenthood
01.2003 - 04.2010
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Maintained current and accurate medical records for patients.
  • Supported office staff and operational requirements with administrative tasks.
  • Obtained payments from patients and scanned identification and insurance cards.

Education

Associate of Applied Science - Criminal Justice

Clinton Community College
Plattsburgh, NY
05.2000

High School Diploma -

Meade Senior High School
Fort Meade, Maryland
06.1995

Skills

  • Client Education
  • Referral Coordination
  • Medicare and Medicaid Expertise
  • Time Management
  • Organization
  • Conflict Resolution
  • Attention to Detail
  • Ethics
  • Critical Thinking
  • Adaptability

Timeline

Social Welfare Examiner, Foodstamps/Medicaid Eligibility Specialist

Clinton County Department Of Social Services
07.2010 - Current

Medical Biller, Accounts Receivable

Champlain Valley Health Network
04.2010 - 07.2010

Medical Receptionist

Planned Parenthood
01.2003 - 04.2010

Associate of Applied Science - Criminal Justice

Clinton Community College

High School Diploma -

Meade Senior High School
Kristina Bunker