Kristina Casey

• Led multidisciplinary teams to develop and implement personalized care plans for members.
• Managed service delivery ensuring compliance with health regulations and quality standards.
• Coordinated training sessions for staff on best practices in home health care management.
• Evaluated client progress through regular assessments, adjusting care plans as necessary.
• Improved overall patient satisfaction by addressing concerns promptly and offering compassionate support.
• Ensured timely access to appropriate services by evaluating referral requests promptly according to established criteria for eligibility determination purposes within the health home program framework.
• Managed caseload efficiently by prioritizing tasks based on urgency and importance while maintaining excellent documentation practices.
• Conducted thorough assessments of members '' physical, psychosocial, functional, and cognitive status to inform care planning decisions.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Supervised daily operations, ensuring compliance with organizational policies and best practices.
• Created customized care plans, working with an interdisciplinary team and families to assess and meet individual needs.
• Led team meetings focused on problem-solving and sharing best practices for continuous improvement.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

• Assist residents discharging into the community by ordering their Durable Medical Equipment that is recommended upon discharge.
• Assist residents discharging to the community with in-home services such as physical therapy, occupation therapy, home health aide, and nursing services that are recommended upon discharge.
• Assist residents discharging to the community with local resources.
• Assist residents with setting-up Meals on Wheels upon discharge.
• Assess residents cognition beginning at Admission until discharge.
• Review admission paperwork with the residents upon admission.
• Document in PointClickCare any communication, assessments, or meetings.
• Work with local Hospice for services in the home or the facility.
• Document in Point Click Care
• Work with facility staff (PT/OT, Nurse Manager, Dietician, Dr./NP) towards residents discharge.
• Meet with resident and family as needed to work on the residents discharge.
• Brought own online program in for ordering DME needed upon discharge, which makes the process much faster.
• Check in with resident after discharge to see how they are doing at home.

• Assist elderly and disabled finding services needed in the home and community.
• Assisting them with paperwork such as recertification for SNAP, HEAP or Medicaid benefits.
• Assist them in applying for Medicare and other health insurance needed.
• If they desire to move to higher level, I assist them in finding alternative housing.
• Assist with Social Security, SSI, SSDI in applying or if there is a problem with their account.
• Assist residents with getting a government phone, if they qualify.
• Assist residents find transportation to and from appointments and shopping.
• I basically help my residents with anything they need help with. If I do not know the answer I will find out for them and help them get it resolved.

• Conduct recruitment events throughout the community to recruit potential foster parents and assess their appropriateness as potential foster parents on a continuous basis.
• Train all potential foster parents through the GPS II/ MAPP (Group Preparation and Selection/Model Approach to Partnerships in Parenting) curriculum.
• Train all potential and current foster parents in CPR/First Aid as well as a Behavior Management training.
• Conduct a walk-thru of the potential foster parents home and assess for appropriateness as well as compliance with Code.
• Conduct a monthly training for all current foster parents to attain their training hours and become more knowledgeable about a certain topic.
• Re-certify foster homes on a monthly basis; ensure in compliance with all agency policies and procedures as well as NYS OCFS rules and regulations and Code.
• Meet with foster parents on an as needed basis to discuss issues and/or concerns and complete a Professional Development Plan to detail objectives and outcomes to help the youth in their home.
• Complete re-certification narrative in Connections Database.
• Complete a home study on the potential family to be certified.
• There are many adoptions that have occurred during my 6 years. I have also created a radio ad and have appeared on WBNG-TV.
• I was a Senior Home Finder for a short period until they decided to re align staffing and eliminated that position.
• Many documents I have created to ensure I meet my professional goals.
• Skills Used:
• Microsoft Office

• Assists clients with daily household chores, weekly grocery shopping, budgeting, decision making, and life skills.
• Ensure clients make it to their appointments.
• Write progress reports in Precision Care and Connections.
• Update information in the client's Family Assessment and Service Plans.
• Help clients to modify attitudes and patterns of behavior by increasing understanding of self, persona problems and their part in creating them.
• Refer clients to community resources and other organizations.
• Review service plans.
• Access community resource information.
• Investigated home conditions to protect children from harmful environment.
• Responsible for children and their well-being in foster and adoptive homes, institutions and medical treatment centers.
• Counsel and aide individuals and families requiring assistance of social service agency.
• Interview clients with problems, such as personal and family adjustments, finances, employment, food, clothing, housing, physical and mental impairments to determine nature of problem.
• Secure information, such as medical, psychological and social factors contributing to client situations.
• Counsel clients individually, in family and in other small groups regarding plans for meeting needs.
• Trained and managed 3 caseworkers and achieved significant improvements in their productivity.
• Aide clients to mobilize inner capacities and environmental resources to improve social functioning.
• Work in collaboration with other professional disciplines including local courts and attorneys.

TANF Grant Supervisor

• Ensuring adherence to federal, state, and local regulations pertaining to TANF grants and programs, and preparing and submitting accurate and timely reports to funding agencies. This involves understanding the legal framework and policy changes, according to the Federal Register.
• Supervising and coordinating the work of a team, which included 2 Foster Care Family Advocates, providing guidance, conducting performance evaluations, and overseeing training and professional development.
• Supervised 2 Foster Care Family Advocates to implement projects in accordance with grant agreements and program goals, which can include developing procedures for screening and assessment of program participants, and ensuring that services meet the needs of those seeking to achieve self-sufficiency.
• Serving as the primary contact for program directors, management staff, funders, and other stakeholders, fostering strong communication and collaboration.
• Strong understanding of federal, state, and local TANF regulations and policies.
• Experience in grant post-award compliance, reporting, and management.
• Supervisory experience, with the ability to lead and develop a team.
• Excellent written and verbal communication skills.
• Proficiency in relevant software applications, including Microsoft Excel.
• Ability to work effectively with diverse populations and community partners.

• Performs other duties as assigned;
• Work with the Head Start Director, Supervise 13 Family Advocates, and work in collaboration with Community Partnerships to coordinate, provide training and provide ongoing monitoring, training/technical assistance to the content area and the activities of the Family and Community Partnership content area. Carry out assignments, duties, requests, processes and goals of the Family/Community Partnerships as assigned by immediate supervisor and the Head Start Administrator.
• Supervise the recruitment specialist whose main role was to enrollment of Head Start children ages 3 - 5 years old throughout the year in Broome and surrounding counties.
• Ensure health and requirements are met according to Head Start Performance Standards for all children enrolled in the Head Start program
• Attend or facilitate meetings and trainings as directed by supervisor.
• Actively participate in parent or group meetings, community collaborations and affiliations in order to advocate for all children enrolled in the Head Start Program.
• Engage parents in volunteering, community service, and other ways of contributing to program activities and services.
• Monitor children’s attendance and provide support services to families as needed for all children enrolled in the Head Start program.
• Served as staff liaison for all children enrolled in the Head Start program
• Attends meetings of parent committee meetings as required
• Attends community agency meetings and report to the Head Start Director
• Provides information and training to the Head Start parent committees
• Assist Family Advocates with male engagement and coordinate male engagement activities
• Assists Head Start Director with planning workshops and training
• Provides/conducts training as required by Head Start Director
• Assist with organizing parent committee groups for the Head Start family's.
• Submits written monthly content area reports the Head Start Director.
• Maintains a close relationship with multi-disciplinary content area staff to ensure for all children enrolled in the Head Start program received required services.
• Audit and compile reports and records of Family Advocates (FA) for all children enrolled in the Head Start program
• Models positive work ethic for parents and staff.
• Ensure FA’s maintain a current and full caseload of families who are enrolled in the Head Start program.
• Establish mutually respectful partnerships with families to enhance the quality of their lives and their community for all children enrolled in the Head Start program.
• Ensures FA’s support families’ efforts to reach their goals, assist in developing partnership with the family and work with families to create Family Partnership Agreement that facilitates families’ problem-solving and teaches problem-solving skills.
• Ensures FA's monitor the progress on Family Partnership goals and assist families in modifying Partnership Agreements when goals have been attained or changed for all children enrolled in the Head Start program.
• Assists FA’s provide training for parents enrolled in the Head Start program in how to be the primary teacher for their children and full partners in the education of their children.
• Ensures FA's perform recordkeeping, including written documentation, scheduled reports and mandated reporting, in a timely, accurate, and confidential manner for all children enrolled in the Head Start program
• Ensures FA's maintain regular communication with families (phone calls, group activities, home visits, and classroom visits) to promote partnerships.
• Ensures FA's maintain up-to-date listing of available community resources and list is available to families in Broome County as needs as if necessary.
• Conduct home visits in conjunction with FA's as well as ensuring social service needs that arise are addressed and referrals are provided.