Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kristina Chapman

Midvale,UT

Summary

Detail-oriented and self-motivated professional with a strong work ethic and commitment to timely task completion. Extensive experience in bookkeeping and clerical functions complements a customer-centric approach characterized by active listening and a friendly demeanor. Proven expertise in utility detection and site analysis, utilizing advanced detection equipment to ensure accurate location of underground utilities while prioritizing safety and service continuity. Knowledgeable in industry standards and best practices, with a focus on precision and effective teamwork to deliver exceptional results.

Overview

18
18
years of professional experience

Work History

Senior Utility Locator

Salt Lake City Public Utilities
Salt Lake City, UT
09.2022 - Current

Detail-oriented Utility Locator with experience using advanced locating equipment to accurately identify underground infrastructure. Proven ability to interpret maps and blueprints, conduct thorough inspections, and coordinate with contractors and construction crews to ensure safe excavation practices. Skilled in managing workflows, responding to emergency situations, and maintaining compliance with safety regulations to prevent service disruptions and project delays.

Server/Bartender

Straptank Brewery
Lehi, UT
07.2019 - Current

Bartending Skills. Helping patrons enjoy their experience and maintaining care for guests. Providing excellent guest experiences overall with food, beverage, and casual conversation. Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages. Maintaining health code. Informed patrons of establishment specialties and features.

Paralegal

Lexington Law Firm
North Salt Lake, UT
04.2020 - 2022

Assisted in elements of civil litigation, including initiating and responding to claims, gathering and presenting evidence and client counseling. Monitored and maintained compliance with internal controls and government regulations. Provided excellent service and attention to customers through phone conversations.

Dominion/Questar Gas Locator

ELM Locating & Utilities
Salt Lake City, UT
05.2008 - 01.2018

Accomplished self-motivating tasks. Finishing set amount of tickets daily, challenging myself with daily goals. Provided excellent locating skills. Passed all audits with 100%. Highly skilled in gas piping and marking for construction to maneuver around the lines without damaging any.

Sales & Administrator

Les Schwab Tire Center
Salt Lake City, UT
05.2013 - 01.2016

Retained and ensured proper handling and care of 150 existing client accounts. Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients. Consistently met and exceeded department expectations for productivity and accuracy levels.

Education

Associate of Science - Dentistry

Jordan Applied Technology Center
West Jordan, UT, United States
2008

High School Diploma

Tooele High School
West Jordan, UT, United States
2008

Skills

  • Accounts receivable/payables professional
  • Complex problem solving
  • Expert Customer Service
  • Suggestive selling
  • Strong customer relationship builder
  • Excellent multi-tasking skills
  • Strong communication& organization skills
  • Energetic work attitude
  • Meticulous attention to detail
  • Ability to handle fast-paced environment

Accomplishments

    Excellent customer service. Received Bartender License. Received Dental Assistant Certificate. Reduced invoice over payments by 32%. Resolved bills being paid on time. Established account reconciling. Receiving phone calls. Helping clients with account information and service information. Multitasking, demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment. Achieved recognition by management for friendly and responsive service.

Timeline

Senior Utility Locator

Salt Lake City Public Utilities
09.2022 - Current

Paralegal

Lexington Law Firm
04.2020 - 2022

Server/Bartender

Straptank Brewery
07.2019 - Current

Sales & Administrator

Les Schwab Tire Center
05.2013 - 01.2016

Dominion/Questar Gas Locator

ELM Locating & Utilities
05.2008 - 01.2018

High School Diploma

Tooele High School

Associate of Science - Dentistry

Jordan Applied Technology Center
Kristina Chapman