Kristina Crowell
North Haven,CT
Summary
Twenty-four year old pursuing a Master's degree in Emergency Management, with Bachelor's degrees in Criminal Justice and Sociology, and career experience in criminal justice and human resources.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Talent Acquisition Specialist
American Cruise Lines
05.2025 - Current
- Conducts full-cycle hiring process for shipboard crew, officers, and on-shore corporate employees. Shifted to hiring of full-time employees within 3 months of employment. Interviews candidates for 10+ roles at a time.
- Reviews applications, schedules and conducts interviews (30-80 a week), advances candidates through next steps in hiring processes, and rejects and extends offers in a fast-paced, deadline centered environment.
- Oversees entire promotional process of onboard Hotel Department employees, including keeping track of interest, determining fit before hiring, and daily interaction with several onboard management roles, including the VP of Hotel Operations.
- Creates weekly report overseen by the company’s CEO surrounding online company reviews.
- Assists in extra administrative tasks like posting of Indeed jobs or updating job descriptions as needed.
Emergency 911 Dispatcher
North Haven Police Department
02.2024 - 06.2025
- Answered police, fire, and medical emergency 911 calls and non-emergency calls, which included gaining critical information about location, the nature of the call, and obstacles to officer safety.
- Relayed important instructions to callers such as conducting CPR, exiting an active structure fire, and avoiding active aggressors.
- Dispatched correct units to corresponding districts in a timely manner, while conveying information given by the caller to officers arriving on scene.
- Monitored prisoners on department cameras for medical emergencies, harmful behavioral tendencies, and meal needs.
- Utilized technological programs such as COLLECT and REKOR to provide motor vehicle information and pinpoint stolen vehicles, as well as identified subjects with weapons, warrants, and criminal records to assist officers on patrol and in processing.
Server/Bartender/To-Go Specialist
Olive Garden
04.2021 - 02.2024
- Served and attended to the needs of guests in a restaurant setting.
Intern
North Branford Police Department
08.2023 - 10.2023
- Accompanied detectives to calls
- Learned about police/detective work and evidence collection
- Shadowed dispatch center
Education
Master of Science - Emergency Management
University of New Haven
West Haven, CT09-2027
Bachelor of Science - Criminal Justice
Quinnipiac University
Hamden, CT01-2024
Bachelor of Science - Sociology
Quinnipiac University
Hamden, CT01-2024
High School Diploma -
Sacred Heart Academy
Hamden, CT05-2020
Skills
- National Language Honor Society: Mandarin, Chinese
- National Honor Society
- International Sociology Honor Society
- 3 years Dean's list student
- Microsoft Office Suite (Word, PowerPoint, Outlook, Excel)
- Law enforcement programs like COLLECT
Certification
- Connecticut Telecommunicator Certification (5/2024 to Present)
- Emergency Fire Dispatch (EFD) (3/2024 to 3/2026)
- Emergency Medical Dispatch (EMD) (3/2024 to 3/2026)
- COLLECT System Certification (2/2024 to 2/2025)
- Driver's License
Timeline
Talent Acquisition Specialist
American Cruise Lines
05.2025 - Current
Emergency 911 Dispatcher
North Haven Police Department
02.2024 - 06.2025
Intern
North Branford Police Department
08.2023 - 10.2023
Server/Bartender/To-Go Specialist
Olive Garden
04.2021 - 02.2024
Master of Science - Emergency Management
University of New Haven
Bachelor of Science - Criminal Justice
Quinnipiac University
Bachelor of Science - Sociology
Quinnipiac University
High School Diploma -
Sacred Heart Academy
Additional Information
- Completed classes at Quinnipiac University one semester early because of high academic achievement.