Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Kristina Gingrich

Lancaster,PA

Summary

Results-driven executive with extensive experience in strategic leadership and operational excellence. Proven track record of driving growth, streamlining processes, and fostering team collaboration. Exceptional expertise in strategic planning, financial management, and stakeholder engagement. Adaptable and reliable, consistently delivering high-impact results in fast-paced and dynamic environments.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Vice President Rehabilitation Operations

Tower Health
12.2022 - Current

Executive leadership and direct oversight of 49 direct reports and 29 cost centers including: Reading Hospital Rehabilitation at Wyomissing (RHRW), a free-standing 111 bed post-acute facility, 11 outpatient therapy locations, and a hospital operated Physiatry practice. Combined revenue for FY 24 in excess of 150M.

  • Negotiated acquisition of private pediatric therapy practice retaining 95% of client base and 100% staff retention. Projected annual revenue 450K.
  • Assessed and implemented strategic growth strategies for lymphedema and pelvic floor programs.
  • Fostered relationships with Care Management team to improve census at RHRW and positively impact length of stay at Reading Hospital.
  • Developed float pool program for post-acute services.
  • Re-designed nursing leadership structure to enhance clinical and support and improve retention.


Senior Director Rehabilitation Operations

Tower Health
09.2020 - 12.2022
  • Directed care and upheld Magnet standards for quality and patient satisfaction at a 111 bed, free standing, Acute Rehabilitation Hospital, and a 26-bed inpatient surgical unit
  • Successfully implemented a bundled payment program for Spine Fusion surgery
  • Lead Acute Rehabilitation team through a successful CARF survey three-year accreditation
  • Responsible to plan, organize, and execute employee safety measures for Reading Hospital and Reading Hospital at Wyomissing during the COVID -19 pandemic
  • Reconfigured clinical units to accommodate

Division Director, Orthopedics and Rehabilitation

Tower Health
05.2019 - 09.2020
  • Accountable for upholding Magnet standards for quality and patient satisfaction at a 110 bed, free standing, Acute Rehabilitation Hospital and a 26-bed inpatient surgical unit
  • Plans, directs, coordinates, and evaluates the overall clinical nursing practice and administrative activities, including fiscal, material, and human resource management.
  • Lead Acute Rehabilitation team through a successful CARF survey, achieving a three-year accreditation.
  • Directed COVID-19 response activities for Reading Hospital and Reding Hospital Rehabilitation including unit re-configuration, staffing, implementation of staff and visitor monitoring, and contact tracing.
  • Restructured department, realigned responsibilities, and reduced FTE's by 20 % to achieve financial targets.

Unit Director, Orthopedics and Spine

Tower Health
08.2017 - 05.2019
  • Reduced staff turnover rates by fostering a supportive work environment and providing professional development opportunities.
  • Enhanced patient care quality by implementing evidence-based practices and protocols.
  • Streamlined unit operations for increased efficiency through effective delegation and task prioritization.
  • Managed budgets effectively, identifying cost-saving measures without compromising patient care quality or staff morale.

Administrative Director

WellSpan Health
03.2015 - 08.2017
  • Responsible for nursing project oversight including a 73-million-dollar expansion of surgical services department, Epic EMR implementation, and Stryker Performance Management Total Joint Program implementation at Ephrata Community Hospital
  • Directed Oncology, Orthopedics, and Surgical Services service lines.
  • Oversight of Nursing Practice, Professional Development, and Evidenced-Based Practice
  • Vice-Chair for Project One, Epic EMR Implementation Hospital and Ancillary Advisory Council

Nurse Manager and Patient Experience Champion

WellSpan Health
08.2012 - 03.2015
  • Clinical Manager of a 28-bed inpatient Orthopedic and Neurosurgery specialty unit
  • Responsible for leading efforts to open the Surgical Unit and coordinate hiring, on boarding, training, simulations, and procedural standard work for the hospital which opened in April 2012

Manager II, Orthopedic Service Line

Holy Spirit Hospital
06.2009 - 08.2011
  • Clinical Manager of a 23-bed inpatient specialty Orthopedic Unit
  • Directed efforts to achieve industry awards for Hip, Knee, and Spine surgeries
  • Designed and implemented Interdisciplinary Standards of Care for the hip and knee surgical patients
  • Implemented a comprehensive patient and family education program for the Total Joint population
  • Led customer service initiatives to enhance patient experience and improve Press Ganey scores from the 9th percentile to the 99th percentile

Recruitment Manager

NSI Nursing Solutions, Inc.
07.2006 - 05.2009
  • Directed multi-million dollar projects from inception to completion for a high volume medical retention and recruitment consulting firm
  • Worked in collaboration with the CEO, CNO, and VP of HR to identify and target clinical needs and establish a plan to deliver the highest ROI
  • Responsibilities included the assessment of the individual clinical areas, identification and communication of potential barriers to recruitment of candidates, and direction of on-boarding activities

Program Director

Curative Health Services
06.2005 - 07.2006
  • Responsible for the successful operation, marketing, clinical, reimbursement and quality management of a large wound care and hyperbaric center
  • Utilized patient case studies to educate referring physicians within the community
  • Increased market growth by 25% during the first six months of employment

Vice President, Patient Care Services

SemperCare Hospital
11.2003 - 04.2005
  • Responsible for the clinical activities of an interdisciplinary team for a 30-bed acute care hospital
  • Provided leadership to nursing, therapies, nutrition, social services, and pharmacy to ensure delivery of high-quality patient care

Nurse Manager

Penn State University Hospital
08.1993 - 11.2003
  • Clinical Manager, Outpatient Adult and Pediatric Specialty Care
  • Clinical Research Coordinator
  • Attending Nurse, Medical Intensive Care Unit

Case Manager

Comprehensive Rehabilitation Associates
07.1991 - 08.1993
  • Responsible for the coordination of care of individuals in an effort to decrease the length of absence from the workplace
  • Complied with OSHA standards while developing strategies to return individuals to work within their physical limitations

Registered Nurse

Lancaster General Hospital
09.1988 - 09.1991
  • Responsible for delivery of direct care in a combined Medical-Surgical Intensive Care Unit
  • Refined critical thinking and technical skills

Education

MSN - Healthcare Systems Leadership

Jacksonville University
06-2017

Bachelor of Science in Nursing - Nursing

Immaculata University
06-2007

Diploma -

Geisinger Medical Center School of Nursing
08-1988

Skills

  • Strategic Partnerships
  • Budgeting and cost control
  • Cultural Awareness
  • Problem-solving aptitude
  • Customer and employee rapport
  • Growth planning
  • Transformative leadership
  • Adaptability

Certification

  • American Hospital Association Certified Executive Nursing Professional
  • CPR/AED Certification

Awards

2019 Pennsylvania Nightingale Transformational Leader of the year

Timeline

Vice President Rehabilitation Operations

Tower Health
12.2022 - Current

Senior Director Rehabilitation Operations

Tower Health
09.2020 - 12.2022

Division Director, Orthopedics and Rehabilitation

Tower Health
05.2019 - 09.2020

Unit Director, Orthopedics and Spine

Tower Health
08.2017 - 05.2019

Administrative Director

WellSpan Health
03.2015 - 08.2017

Nurse Manager and Patient Experience Champion

WellSpan Health
08.2012 - 03.2015

Manager II, Orthopedic Service Line

Holy Spirit Hospital
06.2009 - 08.2011

Recruitment Manager

NSI Nursing Solutions, Inc.
07.2006 - 05.2009

Program Director

Curative Health Services
06.2005 - 07.2006

Vice President, Patient Care Services

SemperCare Hospital
11.2003 - 04.2005

Nurse Manager

Penn State University Hospital
08.1993 - 11.2003

Case Manager

Comprehensive Rehabilitation Associates
07.1991 - 08.1993

Registered Nurse

Lancaster General Hospital
09.1988 - 09.1991
  • American Hospital Association Certified Executive Nursing Professional
  • CPR/AED Certification

MSN - Healthcare Systems Leadership

Jacksonville University

Bachelor of Science in Nursing - Nursing

Immaculata University

Diploma -

Geisinger Medical Center School of Nursing
Kristina Gingrich