Kristina Glorioso
Buffalo
Summary
Adaptable professional with experience in childcare and customer service. Maintains an understanding of child development from infancy-middle childhood. Also implementing skills developed throughout years of customer service experience to implement to both career environments. I enjoy developing positive relationships with children and families to encourage emotional, physical, and social development. A thorough team contributor along with organizational skills to take on projects.
Overview
2026
2026
years of professional experience
Work History
Babysitter
Family Members
Buffalo, NY
02.2022 - Current
- Developed engaging activities to promote learning and social interaction.
- Coordinated daily routines, including meals, nap times, and play schedules for multiple children.
- Communicated effectively with parents regarding children's progress and needs.
- Maintained cleanliness and organization of play areas and supplies.
- Supervised children's activities, ensuring safety and engagement in a nurturing environment.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
- Enhanced children''s well-being by providing a safe and nurturing environment.
- Provided healthy meals and snacks for children, adhering to any dietary restrictions or preferences.
Dairy Customer Service
Wegmans Family Food Markets
Buffalo, NY
2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provided exceptional customer support, addressing inquiries and resolving issues efficiently.
- Trained new representatives on systems, procedures, and best practices for customer service excellence.
- Enhanced customer satisfaction by providing knowledgeable and efficient service in the dairy department.
- Assisted customers with product selection, offering expert advice on dairy products and their uses.
- Managed product rotation to maintain freshness standards while reducing spoilage costs.
- Maintained a clean and inviting store environment to ensure a positive shopping experience for customers.
Cashier
Wegmans Family Food Markets
Buffalo, NY
01.2020 - Current
- Maintained accuracy in cash handling and register balancing.
- Resolved customer inquiries and complaints with professionalism, enhancing overall satisfaction.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
Education
High School Diploma -
Williamsville South High School
Buffalo, NY06-2022
Bachelor of Arts - Health And Human Services- Child And Family Study
University At Buffalo
Buffalo, NY05-2022
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Dependability
- Childcare (Infant-Middle School Age)
- Child Development Understanding
Timeline
Babysitter
Family Members
02.2022 - Current
Cashier
Wegmans Family Food Markets
01.2020 - Current
Dairy Customer Service
Wegmans Family Food Markets
2022 - Current
High School Diploma -
Williamsville South High School
Bachelor of Arts - Health And Human Services- Child And Family Study
University At Buffalo