Kristina Gonzalez
Nursing Student
San Antonio,TX
Summary
Cheerful Host and Server offering experience in a fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains high service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. Bright, positive, and knowledgeable teammate willing to always take the extra mile to learn and do better for both myself and the company.
Overview
1
1
year of professional experience
Work History
Hostess
Fixe Southern House
Austin, TX, Texas
02.2022 - 05.2022
- Took reservations and managed to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
Server Trainer
Pizza Hut
San Antonio, TX
09.2020 - 05.2021
- Trained over 3 new team members on restaurant procedures, menu items, and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Set and increased the performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
Education
Bachelor of Science in Nursing -
University of Texas At Austin
Austin, TX05.2025
High School Diploma -
Southwest Legacy High School
Von Ormy, TX06.2021
Skills
- Customer Service Skills
- Computer Skills
- Communication Skills
- Leadership
- Team Player
- Adaptability
Accomplishments
National Honor Society Member
- Assisted in community 4+ campaigns for children in low resource communities during the holidays Spring 2019-2021
Varsity Swim Captain
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Hostess
Fixe Southern House
02.2022 - 05.2022
Server Trainer
Pizza Hut
09.2020 - 05.2021
Bachelor of Science in Nursing -
University of Texas At Austin
High School Diploma -
Southwest Legacy High School
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