Summary
Overview
Work History
Education
Skills
Timeline
Server

Kristina Hartle

Croydon,PA

Summary

Motivated Server with an engaging personality and dependable. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. I bring 10 years of exceptional performance in serving roles. Eager to fulfill an opportunity to apply knowledge of bar operations and service standards. Hardworking and energetic with a proven history of patron satisfaction.

Overview

10
10
years of professional experience

Work History

Server

Dog N Bull
Bristol, PA
03.2021 - 05.2022
  • Designed and drew a majority of the Chalk Board advertisements
  • Cultivated warm relationships with regular customers to foster repeat business.
  • Upsold high-profit items, especially desserts and mixed drinks to enhance sales.
  • Checked identification for minimum age for sale of alcoholic beverages.

Server

Pats Pizza And Bistro
Levittown, PA
03.2018 - 04.2021
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Sales Associate Team Leader

Forever 21
Langhorne, PA
11.2018 - 03.2021
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

High School Diploma -

Franklin Area High School
Franklin, PA
06.2016

Skills

  • Warm and Friendly
  • Specials Promotion and Upselling
  • Food and Beverage Service
  • Menu Memorization and Presentation
  • Guest Accommodations
  • Table Monitoring and Turnover
  • Anticipating Guest Needs

Timeline

Server

Dog N Bull
03.2021 - 05.2022

Sales Associate Team Leader

Forever 21
11.2018 - 03.2021

Server

Pats Pizza And Bistro
03.2018 - 04.2021

High School Diploma -

Franklin Area High School
Kristina Hartle