Kristina Hartle
Croydon,PA
Summary
Motivated Server with an engaging personality and dependable. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. I bring 10 years of exceptional performance in serving roles. Eager to fulfill an opportunity to apply knowledge of bar operations and service standards. Hardworking and energetic with a proven history of patron satisfaction.
Overview
10
10
years of professional experience
Work History
Server
Dog N Bull
Bristol, PA
03.2021 - 05.2022
- Designed and drew a majority of the Chalk Board advertisements
- Cultivated warm relationships with regular customers to foster repeat business.
- Upsold high-profit items, especially desserts and mixed drinks to enhance sales.
- Checked identification for minimum age for sale of alcoholic beverages.
Server
Pats Pizza And Bistro
Levittown, PA
03.2018 - 04.2021
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
Sales Associate Team Leader
Forever 21
Langhorne, PA
11.2018 - 03.2021
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
Education
High School Diploma -
Franklin Area High School
Franklin, PA06.2016
Skills
- Warm and Friendly
- Specials Promotion and Upselling
- Food and Beverage Service
- Menu Memorization and Presentation
- Guest Accommodations
- Table Monitoring and Turnover
- Anticipating Guest Needs
Timeline
Server
Dog N Bull
03.2021 - 05.2022
Sales Associate Team Leader
Forever 21
11.2018 - 03.2021
Server
Pats Pizza And Bistro
03.2018 - 04.2021
High School Diploma -
Franklin Area High School
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