Kristina Harvey
Everett
Summary
Dynamic team player with proven leadership and management capabilities, focused on expanding medical expertise. Extensive experience in managerial and customer-facing roles, including Manager On Duty and Team Lead, complemented by certifications as CNA and Medical Assistant in Maryland and Florida. Skilled in inventory management, product intake, and audit processes, with a strong emphasis on delivering exceptional customer service. Demonstrated ability to thrive in fast-paced retail environments, contributing to overall team success.
Overview
21
21
years of professional experience
Work History
Inventory Manager
Have A Heart CC
Bothell
11.2023 - Current
- Managed inventory levels to ensure product availability at Bothell store location.
- Implemented inventory tracking systems to enhance stock management efficiency.
- Conducted regular audits to verify stock record accuracy and minimize discrepancies.
- Developed relationships with vendors to optimize supply chain operations.
- Oversaw warehouse daily operations to uphold safety compliance.
- Received, checked-in, and stocked merchandise, maintaining orderliness of sales floor and stock room.
- Performed cycle counts regularly to ensure precise inventory records.
- Coordinated with suppliers for timely product and supply deliveries.
Assistant Store Manager
Trulieve
Sebastian
06.2023 - 10.2023
- Assisted in managing daily store operations and staff activities.
- Implemented inventory management processes to optimize stock levels.
- Trained and supervised team members on customer service standards.
- Handled customer inquiries and resolved issues effectively.
Manager On Duty-Concierge-Inventory Specialist
Witlon LLC-Remedy Tulalip
Tulalip
04.2018 - 06.2023
- Assisted with the start up of a retail sales store in Tulalip, WA.
- Team lead and MOD (Manager On Duty) sales floor.
- Concierge providing top customer service at all times.
- Inventory specialist assisting with intaking and tagging product deliveries.
- Assisting in stocking front of house sales floor.
- Assisted in writing SOPs for company.
- Cash handling experience with busy sales floor and multiple guests at one time.
Non clinical Call Representative
eviCore healthcare
Melbourne
11.2016 - 09.2017
- Answered multiple line phone system to start the process for hospitals, doctors offices, and freestanding imaging facilities to verify insurance and get approvals for various imaging and surgery procedures.
MA, CNA, Med Tech
Brevard Affordable Home Care Agency, Inc.
10.2015 - 04.2016
- In home care responsible for transfers, toileting, medication reminders, light housekeeping, running errands and accompanying client to doctor appointments.
CNA, Med Tech
CSI Caregivers, Inc.
08.2014 - 04.2016
- Customer service, assist with Daily Living, assist with giving medications, ambulatory help, bathing.
Podiatry Assistant
PODIATRY ASSOCIATES
09.2010 - 09.2012
- Answer phones, schedule appointments, collect copays, file paperwork, all front office duties.
- Also assisted in minor surgery, set up/break down exam rooms, sterilize equipment.
Assistant Manager
Curves Fitness Club for Women
01.2005 - 05.2008
- Ran all aspects of office management.
- Scheduling employees, accounts payable, receiving membership dues, maintaining equipment, teaching nutrition classes.
Education
FL CNA Certification and diploma -
Harris Casel Institute
Palm Bay, FLMedical Assistant diploma -
Towson Medix School
Towson, MDHigh School Diploma -
Aberdeen High School
Aberdeen, MDSkills
- Medical terminology and EMR
- Vital signs monitoring
- Appointment scheduling and rooming
- Activities of daily living
- Typing proficiency
- Written and verbal communication
- Patient care and support
- Surgical assistance training
- Alzheimer's and dementia care
- CPR certification
- State certification
- Customer service expertise
- Interoffice communication skills
- Phone etiquette
- Military experience
- Start-up operations
- Inventory management and control
- Team leadership
- Kronos proficiency
- Concierge services
- Sales strategies
- ERP systems knowledge
- Shipping and receiving logistics
- DOE compliance
- Sterile processing techniques
- Warehouse inventory management
- Data entry accuracy
- Microsoft Office applications proficiency
Military Service
ARMY National Guard, United States, Specialist, 02/01/98, 08/01/02, I was assigned MOS 71M. Chaplains Assistant. My responsibility was to escort, and accompany the Chaplain to soldiers homes to relay sensitive information regarding the whereabouts of their family members, as well to assist in the soldier retrieval and service accommodations for the families.
References
References available upon request.
Timeline
Inventory Manager
Have A Heart CC
11.2023 - Current
Assistant Store Manager
Trulieve
06.2023 - 10.2023
Manager On Duty-Concierge-Inventory Specialist
Witlon LLC-Remedy Tulalip
04.2018 - 06.2023
Non clinical Call Representative
eviCore healthcare
11.2016 - 09.2017
MA, CNA, Med Tech
Brevard Affordable Home Care Agency, Inc.
10.2015 - 04.2016
CNA, Med Tech
CSI Caregivers, Inc.
08.2014 - 04.2016
Podiatry Assistant
PODIATRY ASSOCIATES
09.2010 - 09.2012
Assistant Manager
Curves Fitness Club for Women
01.2005 - 05.2008
FL CNA Certification and diploma -
Harris Casel Institute
Medical Assistant diploma -
Towson Medix School
High School Diploma -
Aberdeen High School