Kristina Hermanson
Mosinee,WI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Sales Manager
Cousineau Auto
Weston, WI
07.2019 - Current
- Trained, coached, and mentored junior sales staff to ensure success in their roles.
- Resolved customer complaints regarding sales and service.
- Managed daily operations of sales department, including supervision of staff members.
- Effectively utilizing Pinnacle, Hotlines, car parts, and Eden to generate sales.
- Continuously seeking effective strategies to improve sales performance.
Service Advisor
Auto Truck Equipment Repair
Weston, WI
06.2014 - 04.2019
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Prepared invoices for services rendered and collected payments from customers.
Education
High School Diploma -
Home Schooled
Beloit, WI05-2003
Skills
- Employee training
- Customer service
- Self motivation
- Sales reporting
- The ability to multitask
References
- Steve Wilke 920-979-1733
- Andy Angell 920-379-5140
- Todd Ische 262-707-1984
Timeline
Sales Manager
Cousineau Auto
07.2019 - Current
Service Advisor
Auto Truck Equipment Repair
06.2014 - 04.2019
High School Diploma -
Home Schooled
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