Kristina Hernandez-Amaro
Second Harvest Food Bank of Northwest NC
Greensboro,NC
5
years of professional experience
Detail-oriented Operations Coordinator experienced in operational process optimization and team management. Skilled in customer relations, internal logistics, and production coordination with a track record of implementing strategies that align with organizational objectives.
Work History
Operations Coordinator
1 Year- Coordinate daily inventory and distribution operations using WMS (NetSuite/Oracle) and Excel.
- Collaborate with warehouse, logistics, and administrative teams to ensure timely service.
- Generate productivity and quality reports and analyze operational data to support decision-making.
- Serve as a point of contact for partner agencies, resolving issues and answering operational questions.
- Resolve inventory discrepancy problems for accurate inventory records and productivity.
Packaging and Shipping Team Lead
1 Year- Supervised and coordinated team workflow, achieving daily production and shipment targets.
- Ensured compliance with safety regulations, quality standards, and company procedures.
- Facilitated continuous improvement Kaizen projects to identify and eliminate bottlenecks in order fulfillment and quality processes.
- Trained and mentored team members on SOPs, equipment use, and safety protocols.
Manufacturing Associate
2 Years 8 Months- Operated manufacturing equipment and closely monitored the production of Optical Fiber.
- Diagnosed and resolved equipment malfunctions and process deviations, minimizing downtime and ensuring smooth operations to meet KPIs.
- Documented lot data and quality checks to support traceability and compliance requirements.
- Supported engineers and maintenance in continuous improvement initiatives, enhancing productivity and establishing more reliable manufacturing processes.
Education
Bachelor of Arts - Undergraduate Coursework
Associate of Arts
Skills
Inventory management
Production planning
Safety compliance
Data analysis
Process optimization
Bilingual (English & Spanish)
Teamwork orientation
Warehouse management systems (Oracle
SAP
Microsoft)
Timeline
Operations Coordinator
Second Harvest Food Bank of Northwest NC
10.2025 - CurrentRead More
Packaging and Shipping Team Lead
Parker Hannifin
10.2024 - 10.2025Read More
Manufacturing Associate
Corning Incorporated
01.2022 - 09.2024Read More
Salem College
Bachelor of Arts from Undergraduate Coursework
Read More
Forsyth Technical Community College
Associate of Arts
Read More