Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kristina Howard

Shepherd

Summary

Reliable and motivated worker seeking temporary or temp-to-hire positions with a Monday–Friday, 8:00 AM–3:00 PM schedule. Open to a variety of roles including office, clerical, customer service, and light industrial work.

Overview

3
3
years of professional experience
2015
2015
years of post-secondary education

Work History

Call Center Representative

Auto Rescue
Lewisville
07.2017 - 04.2019
  • Assisted customers with inquiries about vehicle services and insurance options.
  • Handled incoming calls and recorded customer information accurately.
  • Resolved customer complaints through effective communication and problem solving techniques.

Customer Service Cashier

Walgreens
Humble
06.2016 - 06.2017
  • Processed customer transactions efficiently at the register.
  • Assisted customers with product inquiries and store navigation.
  • Maintained cleanliness and organization of checkout area.

Education

Shepherd ISD
Shepherd, TX

Skills

  • Call handling
  • Complaint resolution
  • Data entry accuracy
  • Dependable and punctual
  • Customer service experience
  • Basic computer skills
  • Ability to follow instructions and work independently
  • Fast learner and adaptable

Languages

English
Full Professional

Timeline

Call Center Representative

Auto Rescue
07.2017 - 04.2019

Customer Service Cashier

Walgreens
06.2016 - 06.2017

Shepherd ISD
Kristina Howard