Nevada Eldridge
Buffalo,NY
Summary
Dynamic professional with extensive experience at Take 5 Oil Change, excelling in vehicle maintenance and customer service. Proven ability to enhance operational efficiency through effective problem solving and team building. Committed to safety compliance and meticulous documentation, ensuring high-quality service and customer satisfaction. Strong communicator dedicated to fostering positive client relationships. Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Take 5 Oil Change
West Seneca, NY
10.2024 - Current
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Demonstrated excellent problem solving skills while troubleshooting difficult mechanical issues.
- Verified that all documentation was complete prior to returning the vehicle to the customer.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Met incoming customers to take down information and answer questions about service options.
- Recommended additional repairs or services based on customer needs.
- Kept shop area neat and clean by removing debris and safely disposing of used oil.
- Planned work procedures using charts, technical manuals and experience.
- Checked fluids and maintenance-related parts and topped off or replaced.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Ensured compliance with safety regulations and company policies.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
Stocker
Advanced Auto Parts
Hamburg, NY
02.2023 - 10.2024
- Packed and unpacked items, checking breakables before stocking on shelves.
- Compared merchandise invoices to items actually received.
- Provided customer service by answering questions about product location, price and availability.
- Organized storage areas for efficient use of space.
- Participated in physical inventories of stock on hand periodically.
- Stocked shelves with newly arrived products.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Received and processed incoming shipments of merchandise.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Lifted materials of varied weights on regular basis.
- Maintained accurate inventory records through manual systems and and or computerized databases.
Security Officer
Allied Universal Security Services
Buffalo, NY
03.2023 - 02.2024
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Reported safety hazards for remediation response.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Monitored CCTV systems to ensure safety and security of premises.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored premises and recorded activity in daily officer reports.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Maintained high levels of alertness throughout shifts.
- Identified suspicious activity to determine appropriate response.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Verified photo IDs and tickets to allow guests passage.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Education
High School Diploma -
Cheektowaga Central High School
Cheektowaga, NY06-2021
Some College (No Degree) - Criminal Justice
Hilbert College
Hamburg, NYSkills
- Vehicle maintenance
- Diagnostic testing
- Customer service
- Sales transactions
- Inventory management
- Safety compliance
- Supply restocking
- Visual merchandising
- Data entry
- Quality control
- Team building
- Record keeping
- Problem solving
- Time management
- Effective communication
- Emergency response
- Safety regulations
- Security enforcement
- Incident reporting
- Attention to detail
- Conflict resolution
- Documentation accuracy
- Communication skills
Timeline
Assistant Manager
Take 5 Oil Change
10.2024 - Current
Security Officer
Allied Universal Security Services
03.2023 - 02.2024
Stocker
Advanced Auto Parts
02.2023 - 10.2024
High School Diploma -
Cheektowaga Central High School
Some College (No Degree) - Criminal Justice
Hilbert College