Kristina Kidwell
North Beach,USA
Summary
I’m seeking challenging assignments and responsibilities, with an opportunity for growth and career advancement.
Willing to relocate to: Baltimore County
Authorized to work in the US for any employer
Overview
25
25
years of professional experience
1
1
Certification
Work History
Harbormaster
Herrington Harbour South
North Beach, MD
09.2023 - Current
- Conducted environmental impact assessments to evaluate potential risks and develop mitigation strategies for construction projects
- Performed site inspections and collected data on air quality, water quality, soil composition, and noise levels
- Prepared comprehensive reports detailing findings, recommendations, and compliance with regulatory standards
- Conducted training sessions for employees on best practices for minimizing pollution and promoting sustainability
- Assisted in the development of environmental policies and procedures for organizations seeking certification or compliance
- Conducted environmental audits to assess compliance with environmental regulations and identify areas for improvement
- Established strong relationships with regulatory agencies to stay updated on industry regulations and proactively address any changes or updates
- Created training programs and conducted workshops to educate employees on compliance policies, procedures, and best practices
- Ensured timely submission of required reports to regulatory authorities while maintaining accuracy and completeness of data
- Collaborated with external auditors during annual audits to provide necessary documentation related to compliance activities
- Led a team of 20 employees, providing guidance and support to ensure efficient operations
- Developed and implemented strategies to improve productivity and streamline processes
- Managed daily operations, including scheduling, inventory management, and customer service
Chief Operations Manager
Garden Goods Direct
Bowie, MD
01.2020 - 07.2023
- Oversee 30+ team members packing plants as well as the care and maintenance of the plants
- Create biweekly schedules for all employees
- Order the packing supplies. As well as other supplies that were needed
- Trouble shoot and handle any issues that arise throughout the day
- Reduced operating budget waste by 18% by implementing new inventory management system
- Implemented new staff training process to identify, coach, and support high performers and management trainees
- Developed and implemented quality control procedures that improved product quality
- Analyzed production data to identify bottlenecks and inefficiencies, implementing process improvements
- Conducted regular performance evaluations for team members, providing feedback on areas of improvement and recognizing achievements
- Optimized warehouse layout to improve efficiency and reduce picking errors by 45%
- Managed inventory levels to ensure optimal stock availability while minimizing carrying costs
- Coordinated logistics activities including transportation planning, warehousing optimization, and order fulfillment
- Developed strategic partnerships with suppliers leading to improved pricing terms
- Created employee development programs focused on enhancing technical skills
- Implemented inventory control measures that reduced stock discrepancies by 67%
Dock Master
Palm Beach Yacht Center
Boynton Beach, FL
02.2018 - 01.2020
- Manage marina crew
- Billing
- Customer relations
- Fuel dock management
- Scheduling
- Marina maintenance
- Accounts management
Operations Manager
Johnny Mangos
Delray Beach, FL
09.2015 - 08.2018
- Customer service
- Scheduling
- Buying inventory
- Maintaining inventory
- Bookkeeping
- Merchandising
Lead Perennial Department Facilitator
Homestead Gardens
Davidsonville, MD
03.2013 - 06.2016
- Unload and merchandise perennials and occasionally other departments
- Record keeping of perennials and tree and shrub deliveries and loss of merchandise
- Inventory perennials
- Grounds keeping and large container plantings
Sales Floor Merchandiser
Patuxent Nursery
Bowie, MD
04.2010 - 11.2012
- Customer service
- Plant care and maintenance
- Primary team member in tropicals, herbs and pottery
- Unloading and merchandising tropicals, herbs and pottery
Owner/Operator
CrossFit Reborn
Bowie, MD
01.2001 - 01.2009
- Day to day operations
- Group and one on one fitness training
- Bookkeeping
- Buy and maintain fitness equipment
Skills
- Leadership
- Conflict resolution
- Distribution logistics
- Operations management
- Warehouse data analysis
- Inventory Control
- Team management
- Microsoft Excel/Google Sheets
- Microsoft Word/Google Docs
- Supervising experience
- Customer service
- Team development
- Budget management
- Inventory management
- Process optimization
- Order fulfillment
- Managing customer accounts
- Staff scheduling
- Conflict Management
- Performance management
- Safety protocol implementation
- Office Management
- Attention to detail
- Logistics warehouse coordination
- Communication skills
- Quality assurance
- Inventory optimization
- Operations supervision
- Improving operational efficiency
- Managing teams as a warehouse supervisor - Largest team managed as a warehouse supervisor (More than 30 team members)
- Project Planning
- Data-driven decision making
- Cross-functional team training
- Managing SKUs - SKUs managed (1,000-10,000)
- Organizational skills
- Time Management
- Judgment and Decision Making
- Active Listening
- Analytical Thinking
- Conceptual Thinking
- Conflict resolution
- Problem Solving
- Critical Thinking
- Assign work schedules and duties to staff
- Explain and enforce safety protocols
- Cross-functional collaboration
Certification
- Driver's License Present
- Master Gardener Present
- Ifas training
- Retail Professional January 2000 to Present
- 20+ years of customer service and retail experience.
- Motorcycle License
- First Aid Certification
- TWIC Card
- Food Handler Certification
- CPR Certification
- Certified Logistics Associate (CLA)
- CPIM
- OSHA Safety Certification
Timeline
Harbormaster
Herrington Harbour South
09.2023 - Current
Chief Operations Manager
Garden Goods Direct
01.2020 - 07.2023
Dock Master
Palm Beach Yacht Center
02.2018 - 01.2020
Operations Manager
Johnny Mangos
09.2015 - 08.2018
Lead Perennial Department Facilitator
Homestead Gardens
03.2013 - 06.2016
Sales Floor Merchandiser
Patuxent Nursery
04.2010 - 11.2012
Owner/Operator
CrossFit Reborn
01.2001 - 01.2009