Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Kristina Kidwell

North Beach,USA

Summary

I’m seeking challenging assignments and responsibilities, with an opportunity for growth and career advancement.

Willing to relocate to: Baltimore County

Authorized to work in the US for any employer

Overview

25
25
years of professional experience
1
1
Certification

Work History

Harbormaster

Herrington Harbour South
North Beach, MD
09.2023 - Current
  • Conducted environmental impact assessments to evaluate potential risks and develop mitigation strategies for construction projects
  • Performed site inspections and collected data on air quality, water quality, soil composition, and noise levels
  • Prepared comprehensive reports detailing findings, recommendations, and compliance with regulatory standards
  • Conducted training sessions for employees on best practices for minimizing pollution and promoting sustainability
  • Assisted in the development of environmental policies and procedures for organizations seeking certification or compliance
  • Conducted environmental audits to assess compliance with environmental regulations and identify areas for improvement
  • Established strong relationships with regulatory agencies to stay updated on industry regulations and proactively address any changes or updates
  • Created training programs and conducted workshops to educate employees on compliance policies, procedures, and best practices
  • Ensured timely submission of required reports to regulatory authorities while maintaining accuracy and completeness of data
  • Collaborated with external auditors during annual audits to provide necessary documentation related to compliance activities
  • Led a team of 20 employees, providing guidance and support to ensure efficient operations
  • Developed and implemented strategies to improve productivity and streamline processes
  • Managed daily operations, including scheduling, inventory management, and customer service

Chief Operations Manager

Garden Goods Direct
Bowie, MD
01.2020 - 07.2023
  • Oversee 30+ team members packing plants as well as the care and maintenance of the plants
  • Create biweekly schedules for all employees
  • Order the packing supplies. As well as other supplies that were needed
  • Trouble shoot and handle any issues that arise throughout the day
  • Reduced operating budget waste by 18% by implementing new inventory management system
  • Implemented new staff training process to identify, coach, and support high performers and management trainees
  • Developed and implemented quality control procedures that improved product quality
  • Analyzed production data to identify bottlenecks and inefficiencies, implementing process improvements
  • Conducted regular performance evaluations for team members, providing feedback on areas of improvement and recognizing achievements
  • Optimized warehouse layout to improve efficiency and reduce picking errors by 45%
  • Managed inventory levels to ensure optimal stock availability while minimizing carrying costs
  • Coordinated logistics activities including transportation planning, warehousing optimization, and order fulfillment
  • Developed strategic partnerships with suppliers leading to improved pricing terms
  • Created employee development programs focused on enhancing technical skills
  • Implemented inventory control measures that reduced stock discrepancies by 67%

Dock Master

Palm Beach Yacht Center
Boynton Beach, FL
02.2018 - 01.2020
  • Manage marina crew
  • Billing
  • Customer relations
  • Fuel dock management
  • Scheduling
  • Marina maintenance
  • Accounts management

Operations Manager

Johnny Mangos
Delray Beach, FL
09.2015 - 08.2018
  • Customer service
  • Scheduling
  • Buying inventory
  • Maintaining inventory
  • Bookkeeping
  • Merchandising

Lead Perennial Department Facilitator

Homestead Gardens
Davidsonville, MD
03.2013 - 06.2016
  • Unload and merchandise perennials and occasionally other departments
  • Record keeping of perennials and tree and shrub deliveries and loss of merchandise
  • Inventory perennials
  • Grounds keeping and large container plantings

Sales Floor Merchandiser

Patuxent Nursery
Bowie, MD
04.2010 - 11.2012
  • Customer service
  • Plant care and maintenance
  • Primary team member in tropicals, herbs and pottery
  • Unloading and merchandising tropicals, herbs and pottery

Owner/Operator

CrossFit Reborn
Bowie, MD
01.2001 - 01.2009
  • Day to day operations
  • Group and one on one fitness training
  • Bookkeeping
  • Buy and maintain fitness equipment

Skills

  • Leadership
  • Conflict resolution
  • Distribution logistics
  • Operations management
  • Warehouse data analysis
  • Inventory Control
  • Team management
  • Microsoft Excel/Google Sheets
  • Microsoft Word/Google Docs
  • Supervising experience
  • Customer service
  • Team development
  • Budget management
  • Inventory management
  • Process optimization
  • Order fulfillment
  • Managing customer accounts
  • Staff scheduling
  • Conflict Management
  • Performance management
  • Safety protocol implementation
  • Office Management
  • Attention to detail
  • Logistics warehouse coordination
  • Communication skills
  • Quality assurance
  • Inventory optimization
  • Operations supervision
  • Improving operational efficiency
  • Managing teams as a warehouse supervisor - Largest team managed as a warehouse supervisor (More than 30 team members)
  • Project Planning
  • Data-driven decision making
  • Cross-functional team training
  • Managing SKUs - SKUs managed (1,000-10,000)
  • Organizational skills
  • Time Management
  • Judgment and Decision Making
  • Active Listening
  • Analytical Thinking
  • Conceptual Thinking
  • Conflict resolution
  • Problem Solving
  • Critical Thinking
  • Assign work schedules and duties to staff
  • Explain and enforce safety protocols
  • Cross-functional collaboration

Certification

  • Driver's License Present
  • Master Gardener Present
  • Ifas training
  • Retail Professional January 2000 to Present
  • 20+ years of customer service and retail experience.
  • Motorcycle License
  • First Aid Certification
  • TWIC Card
  • Food Handler Certification
  • CPR Certification
  • Certified Logistics Associate (CLA)
  • CPIM
  • OSHA Safety Certification

Timeline

Harbormaster

Herrington Harbour South
09.2023 - Current

Chief Operations Manager

Garden Goods Direct
01.2020 - 07.2023

Dock Master

Palm Beach Yacht Center
02.2018 - 01.2020

Operations Manager

Johnny Mangos
09.2015 - 08.2018

Lead Perennial Department Facilitator

Homestead Gardens
03.2013 - 06.2016

Sales Floor Merchandiser

Patuxent Nursery
04.2010 - 11.2012

Owner/Operator

CrossFit Reborn
01.2001 - 01.2009
Kristina Kidwell