Kristina Konwerski
Richmond,United States
Summary
Freelance Content Writer with background wordsmithing original content for research articles relating to media criticsm. Innovative when devising effective and engaging content. Conscientious proofreader and editor when reviewing writing to produce articulate and professional work.
Overview
12
12
years of professional experience
Work History
Freelance Content Writer
Freelance
10.2021 - Current
- Strengthens content by thoroughly editing and proofreading prior to submission.
- Researches and writes original content for websites, newsletters, and blogs.
- Utilizes exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Utilizes exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Conducts interviews with sources for articles.
- Formats articles, blogs and webpages with HTML, photos and infographics.
- Specializes in LGBTQ related topics.
Team Lead
Wawa Inc
08.2012 - Current
- Works in a fast-paced environment with several customers daily
- Assists customers with placing orders and alerting them to current promotions and sales
- Manages safes, tills, a point-of-sale system, assigning job duties, completing tasks efficiently with limited staffing, and data entry.
- Trains new staff in relevant processes and procedures.
- Ensures compliance with company policies and procedures throughout the team.
- Provides leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Insurance Agent
Elephant Insurance
10.2018 - 03.2021
- Assisted policy holders daily regarding inquiries about coverages, billing, and general insurance terminology
- Assisted with creating new ideas and processes to better benefit policy holders in understanding their coverage information
- Responded to emails, submitted troubleshooting tickets, attended meetings, and engaged in team activities.
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
Quality Assurance Specialist
Church and Dwight
02.2017 - 10.2018
- Verified lot information for packaging, filed paperwork, assisted as a mechanic, attended meetings regarding product information, and studied mechanical maintenance
- Ran various tests on the products we were manufacturing to ensure everything was meeting company standards.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Monitored product standards and quality-control programs.
- Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.
Education
Associate of Science - Mass Communications
Brightpoint Community College
Richmond, VA08.2023
Skills
- Leadership Skills
- Communication Skills
- Multitasking Skills
- Manage and Implement Social Media Campaigns
- Adobe Creative Suite (Photoshop, Premiere)
- Production Monitoring
- Social Media Content Writing
- Script Development
- News writing
- Broadcast Media
- Conducting Interviews
- Proofreading
- Web Content Creation
Affiliations
- Board Member with Virginia Anti-Violence Project (2022)
Languages
English
Full Professional
French
Limited
Timeline
Freelance Content Writer
Freelance
10.2021 - Current
Insurance Agent
Elephant Insurance
10.2018 - 03.2021
Quality Assurance Specialist
Church and Dwight
02.2017 - 10.2018
Team Lead
Wawa Inc
08.2012 - Current
Associate of Science - Mass Communications
Brightpoint Community College
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