Kristina Kropf
Bend,OR
Summary
Highly-motivated, with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
3PL Operations Manager
Talking Rain Beverage Company
Preston, WA
12.2022 - 10.2025
- Directed day-to-day operations by spearheading the implementation of short-term and long-term strategies to achieve business plans and profitability goals, including KPIs.
- Coordinated cross-functional teams to streamline operational workflows and efficiencies.
- Manage new contract execution and scope changes, including risk, business objectives, resources, staffing, processes documentation, variations/claims, and control of expenditure.
- Fostered a positive work environment by promoting teamwork and collaboration among employees.
- Utilized ERP systems
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Resolved partner complaints in a timely manner while ensuring customer satisfaction remained optimal.
Customer Supply Chain Specialist
Talking Rain Beverage Company
Preston, WA
04.2020 - 12.2022
- Collaborated with cross-functional teams to enhance operational efficiency.
- Utilized ERP systems for tracking and fulfilling customer orders.
- Developed and maintained strong relationships with vendors and suppliers.
- Implemented process improvements to streamline supply chain operations.
- Enhanced supply chain customer satisfaction ratings by resolving issues efficiently.
Warehouse Operations Manager
Salish Lodge & Spa
Snoqualmie, WA
10.2018 - 05.2020
- Managed the day-to-day operations of a warehouse facility, including shipping, receiving and inventory control.
- Implement solutions quickly and professionally.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Maintained accurate records of all goods received or shipped from the warehouse.
Education
Negotiations Training I & II
07-2024
Root Cause Analysis Training
05-2024
Skills
- Microsoft Office Suite
- Customer relationship management
- Cross-functional collaboration
- Root-cause analysis
- Team building
- High-pressure environments
- Corporate partnerships
- Effective communication
Timeline
3PL Operations Manager
Talking Rain Beverage Company
12.2022 - 10.2025
Customer Supply Chain Specialist
Talking Rain Beverage Company
04.2020 - 12.2022
Warehouse Operations Manager
Salish Lodge & Spa
10.2018 - 05.2020
Negotiations Training I & II
Root Cause Analysis Training