Open To Work
Kristina Lee
Boat House Grill
Napa,California
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Customer Service RepresentativeBaristaHospitality AssociateReceptionist
Work Type
Full Time
Location Preference
On-SiteRemote
Location:
Napa, CaliforniaSonoma, CASan Francisco, CASan Diego, CAFairfield, CA
Open to relocation:
Yes
Important To Me
Healthcare benefitsPaid time offCareer advancementCompany Culture
24
years of professional experience
Customer service professional skilled in training staff and establishing rapport with clients in both a fast paced environment and more localized companies. Self-motivated with exceptional communication and computer abilities.
Work History
Barista
1 Year 1 Month- Prepared high-quality espresso beverages, ensuring consistency and adherence to standard recipes.
- Trained new staff on coffee preparation techniques and customer service protocols.
- Maintained clean and organized workstations, adhering to health and safety regulations.
- Baked cakes weekly and any cinnamon rolls as needed
Gatehouse Attendant
5 Years 1 Month- Greeted guests and visitors at resort entrance.
- Helping the office as needed for last minute reservations, golf cart rentals and ensuring access to guests' amenities.
- Monitored guest access and ensured security protocols were followed at entry points.
- Assisted guests with inquiries, providing information on resort amenities and services.
- Managed check-in and check-out processes, ensuring smooth transitions for guests.
E-911 Dispatcher
7 Months- Received calls, dispatched emergency vehicles to emergency locations as necessary, advised callers on best course of action while on the line, prioritized emergency situations as needed, and transferred any non-emergency calls as necessary.
- Operated multi-line phone systems to receive emergency calls and assess situations.
- Coordinated dispatch of emergency services, ensuring timely response to incidents.
- Maintained accurate records of calls and responses using computerized dispatch systems.
Cash Office Clerk
5 Months- Counted and reset tills from previous day.
- Processed cash transactions efficiently, ensuring accuracy in daily financial reporting.
- Maintained organized cash office environment by implementing streamlined filing systems and procedures.
- Assisted in training new staff on cash handling protocols and operational policies.
Cook
4 Months- Opened deli, prepared coffee and fresh food in deli case for customers. Set up workstations for deli operations and ready for opening. Covered open shift lead responsibilities. Cooked breakfast sandwiches and lunch bentos for daily service. Provided ongoing customer service support.
- Prepared diverse menu items using fresh ingredients, ensuring quality and taste consistency.
- Managed kitchen operations, maintaining cleanliness and adhering to safety regulations.
- Trained new staff on cooking techniques and food safety protocols, enhancing team performance.
Shift Leader
6 Months- Closing shift lead, maintained cleanliness and readiness of the store for the next day of business. Assisted customers with menu selections, prepared food and ice cream to order. Closing down the register, preparing deposit for the day and running reports.
- Supervised daily operations to ensure optimal workflow and exceptional customer service.
- Trained and mentored new staff on procedures, enhancing team performance and efficiency.
- Implemented inventory management strategies to minimize waste and optimize stock levels.
Cashier
15 Years- Greeted members and processed transactions quickly while delivering excellent customer service. Worked as a Vault Clerk for eight years, handling cash tills in the morning and managing opening and closing procedures, including preparing company deposits and updating daily information into the company POS. I trained in multiple other departments.
- Processed transactions efficiently, ensuring accurate handling of cash and electronic payments.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area, contributing to store's operational standards.
Education
High school diploma - General Education
Skills
Data entry expertise
Customer Service
Cash Handling
Data management
Beverage Preparation
Typing
Shift Management
Time management
Attention to detail
Team player
Friendly and outgoing
Microsoft Outlook
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
- Microsoft
Timeline
Barista
Boat House Grill
05.2025 - 06.2026Read More
Gatehouse Attendant
ISLANDER RESORT
05.2021 - 06.2026Read More
E-911 Dispatcher
Laclede County Sheriffs Office
06.2020 - 01.2021Read More
Cash Office Clerk
Lowe's Home Improvement
09.2019 - 02.2020Read More
Cook
Rodeo General Store
01.2019 - 05.2019Read More
Shift Leader
Maui Sweet Shoppe
11.2018 - 05.2019Read More
Cashier
Costco Wholesale
11.2002 - 11.2017Read More
Napa High School
High school diploma from General Education
Read More