Kristina Lutz
Redding,CA
Summary
I am looking to offer my open mindedness, experiences, leadership, and financial skills to further my career. I am adaptable, responsible, and reliable. I have a big heart and put my all into my work. Accountability and integrity are the building blocks in my work ethic.
Overview
8
8
years of professional experience
Work History
Support Manager
Walmart
Yreka, CA
- I plan each day accordingly, assigning each associate, an area to zone, as well as handling the go backs and claims
- I follow up accordingly as well as making sure that all the areas are covered for breaks and lunches
- I am cross trained in most areas of the store and step in when I have to
- I also plan the 2pm food zone for the DM'S by sending them an email and assigning an aisle for each week
- I take part in the CAP 2 planning meeting as well as doing the 8 pm tour with the closing and overnight assistants
- I also oversee the clearance aisle, making sure that it is up to ONE BEST WAY standards.
Department Manager
Walmart
Yreka, CA
- ONE BEST WAY, I would come in, verify 'over stock', bin over stock and four step my bins, then work my picks, do my price changes and section work, and have my area cleaned up for the 2pm food zone
- On Mondays I would ensure that my entire department was zoned for the deep out scan
- Tuesdays I would work my shelf availability and checked my clearance/deleted items
- When my associate would get in I would delegate and task her for the night, mainly zoning and go backs
- I taught my associate everything that I know, because knowledge is power, and I like to help develop new and upcoming talent
- Also when I had completed my tasks I would jump into another department and help them with section work.
- Was recognized by the market manager as only having one out on the bed sheet wall, which was the best in the market
- Was recognized for turning the entire department around and having my screens cleared every day.
Overnight Stocker
Walmart
Yreka, CA
- I would throw freight, mostly HBA/OTC/SHOES/STATIONARY
- I would also follow the ONE BEST WAY, ensuring that items that need to be locked up were locked up
- I followed top stock standards and would meet with the department manager in the morning to communicate with some opportunities and any other questions or concerns.
Cashier/Fill in Manager/Accountant
Yreka Truck Stop
Yreka, CA
07.2020 - Current
- My duties include providing excellent customer service, maintain a clean and sanitized work area as well as the areas the customers use
- I merchandise items, adjust inventory when an item is out of date or damaged
- I not only do the daily balancing of the entire building sales I file and maintain the company's accounts.
Overnight Stocker
Walmart
Redding, CA
09.2019 - Current
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Cashier/Manager
Grocery Outlet
Yreka, CA
09.2019 - 07.2020
- My duties include providing excellent customer service, I go above and beyond anyway that I can for the people in my community
- I also help merchandise the freight, provide accurate price points
- I help maintain a clean, friendly store, and help go above the standard due to COVID 19
- I also hold some manager responsibilities, I have access to the safe, I assist in cash drops, and give back change when needed.
Claims associate
Walmart
Yreka, CA
09.2016 - 09.2019
- Produce associate
- Assistant Manager - 1-2 yearsAssistant Store Manager
- I supervised the entire store, I provided oversight functions on which the drive in sales was achieved
- Along the store manager, I was responsible for carrying out scheduling, planning and merchandising as well as being responsible for the stores financially records I also was emotional support to my associates, offering advice or a possible associate assistance through Walmart.
Claims Supervisor
Walmart
Eureka, CA
- 09.2016
- Support Manager
- Department Manager of Jewelry
- Claims Associate
- Cashier/Customer Service/CSM
Education
High School Diploma - Creative Writing
Foothill High School
Palo Cedro, CA06.2004
Skills
- Technical support expertise
- Teamwork and Collaboration
- Problem-Solving
- Technical Support
References
- Jennifer Winkel, Academy Facilitator, (530) 598-2250
- Brandi Dungan, (530) 410-8213
- Megan Thompson, Walgreens Pharmacy Tech., (951) 367-7574
Timeline
Cashier/Fill in Manager/Accountant
Yreka Truck Stop
07.2020 - Current
Overnight Stocker
Walmart
09.2019 - Current
Cashier/Manager
Grocery Outlet
09.2019 - 07.2020
Claims associate
Walmart
09.2016 - 09.2019
Support Manager
Walmart
Department Manager
Walmart
Overnight Stocker
Walmart
Claims Supervisor
Walmart
- 09.2016
High School Diploma - Creative Writing
Foothill High School