Summary
Overview
Work History
Education
Skills
Timeline
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Kristina Lyons-Maestas

De Leon Springs,FL

Summary

Talented Leader with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

7
7
years of professional experience

Work History

Lash Tech/Manager

Enchanting Beauty Bar
05.2017 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Established team priorities, maintained schedules and monitored performance.
  • Improved marketing to attract new customers and promote business.

Lash Technician

Enchanting Beauty Bar
05.2017 - Current
  • Stayed current on latest and diverse types of last extensions and different application processes.
  • Kept workspace clean, organized and well-stocked for upcoming appointments.
  • Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
  • Educated clients on how to clean and maintain lash extensions.
  • Used advanced tools and techniques to create beautiful, custom lash looks.
  • Received consistently positive reviews from clients due to attention to detail, personalized care approach, and outstanding results achieved .
  • Assisted with marketing efforts including social media posts showcasing before-and-after transformations, helping attract new clientele.
  • Encouraged repeat business based on quality of service and strength of client relationships.
  • Managed appointment scheduling and client database in a user-friendly software system, streamlining operations for both staff and clientele.
  • Used social media platforms to promote salon and services.
  • Answered phone calls and emails to schedule client appointments.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Education

Esthetics License - Skin Care

Ocean Hair School
Ocean,NJ
06.2014

High School Diploma -

St. James Academy
Ft. Pierce, FL
06.2005

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Schedule Preparation
  • Marketing
  • Customer Service
  • Decision-Making
  • Computer Skills
  • Hiring and Training
  • Customer Relationship Management
  • Staff Training
  • Scheduling and Coordinating
  • Professional and Courteous

Timeline

Lash Tech/Manager

Enchanting Beauty Bar
05.2017 - Current

Lash Technician

Enchanting Beauty Bar
05.2017 - Current

Esthetics License - Skin Care

Ocean Hair School

High School Diploma -

St. James Academy

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Kristina Lyons-Maestas