Kristina Maconachy
Divide,CO
Overview
18
18
years of professional experience
Work History
Floral Designer
Safeway
Monument, CO, USA
11.2022 - 04.2023
- Maintained the floral department for sales in store
- Handled online floral orders from companies like FTD
- Created floral arrangements for sale in store and online
Hotel Housekeeping
Midnight Rose Hotel and Casino
Cripple Creek, CO, USA
10.2015 - 12.2016
- Cleaned and prepared rooms for guests
- Checked guests in at the front desk and handled hotel comps and player points
Campus Tour Guide
Molly Kathleen Gold Mine
Cripple Creek, CO, USA
05.2014 - 10.2015
- Welcomed guests and explained to them the tour and prepared them for the journey below ground before departing in the man skip
- Took the group of guests down 1000 ft underground and gave an hour long tour of The mine while teaching the history of the mine and the equipment used
Server/cage Cashier
Tripple Crown Casinos
Cripple Creek, CO
05.2005 - 12.2008
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a comprehensive understanding of gaming regulations and casino policies, ensuring full compliance during all transactions.
- Performed daily reconciliation of personal cash drawer, ensuring precise accounting records were maintained throughout each shift.
- Processed large-volume transactions for high rollers, ensuring confidentiality and adherence to appropriate protocols.
Education
High school diploma -
Woodland Park High School
Woodland Park, CO05.2002
Skills
- Public Speaking
- Guest services
- Organizational Skills
- Floral Design
- Merchandising
- Time Management
- Communication skills
- Customer service and communication skills
Timeline
Floral Designer
Safeway
11.2022 - 04.2023
Hotel Housekeeping
Midnight Rose Hotel and Casino
10.2015 - 12.2016
Campus Tour Guide
Molly Kathleen Gold Mine
05.2014 - 10.2015
Server/cage Cashier
Tripple Crown Casinos
05.2005 - 12.2008
High school diploma -
Woodland Park High School