Hi, I’m
KRISTINA MANNING
Housing Specialist
DESOTO,TX
Summary
Knowledgeable Housing Specialist with strong background in housing services and client support. Successfully assisted numerous clients in securing housing, demonstrating commitment to providing tailored solutions. Proficient in administrative assistant and resource coordination, ensuring comprehensive support and positive outcomes.
Overview
7
years of professional experience
Work History
City of Mesquite Housing Division
Housing Specialist
10.2022 - Current
Job overview
- Conducted thorough eligibility assessments to accurately determine clients'' qualification for housing assistance.
- Managed caseloads efficiently while maintaining high levels of customer service and attention to detail during the application process.
- Maintained strict confidentiality when handling sensitive personal information, adhering to privacy regulations throughout all aspects of casework.
- Monitored ongoing compliance with program guidelines through regular inspections and communication with landlords and tenants.
Digestive Health Center of Plano
Business office Specialist
11.2021 - 10.2022
Job overview
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
City of Mesquite – Intake Clerk
10.2017 - 11.2021
Job overview
- Greeting visitors, answering and routing a high volume of calls, customer service, data entry, scheduling all briefing for new clients, verify previous housing, income, and background, accounts receivable, scanning, filing and faxing
Education
Hubb Center for Lifelong Learning, St. Paul, MN
High School Diploma
University Overview
GPA: GPA3.0
Skills
- Administrative Assistant
- Customer Service
- Interpersonal Skills
- Time Management
- Problem Solving
- Affordable Housing Knowledge
- Compliance monitoring
- Negotiation
Timeline
Housing Specialist
City of Mesquite Housing Division
10.2022 - Current
Business office Specialist
Digestive Health Center of Plano
11.2021 - 10.2022
City of Mesquite – Intake Clerk
10.2017 - 11.2021
Hubb Center for Lifelong Learning
High School Diploma
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