Kristina McNellen
Farmington Hills,MI
Summary
Calm and patient Paraprofessional willing to help students with different needs excel. Able to remain calm and patient during crisis's and willing to facility the best possible educational environment. Willing to continue learning ways to help students achieve their goals and develop their self confidence.
Overview
9
9
years of professional experience
Work History
ECSE Paraprofessional
Birmingham Public Schools
Birmingham, MI
09.2020 - Current
- Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
- Encouraged students to be understanding of and helpful to others.
- Provided students with personalized educational, behavioral and emotional support.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Provided individualized instruction for students with special needs according to their IEPs.
- Encouraged appropriate behavior through verbal cues and positive reinforcement techniques.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Managed multiple tasks simultaneously while maintaining composure under pressure.
- Kept students safe inside and outside classrooms by proactively monitoring behaviors.
- Assisted in preparing materials for activities such as art projects, reading activities, and math games.
FC Associate I, Direct
Amazon
West Bloomfield, MI
08.2020 - 03.2021
- Inspected items for damage and obtained replacements for customers.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Helped customers find specific products, answered questions and offered advice.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
Cashier
Market Fresh
Beverly Hills, MI
11.2018 - 06.2019
- Helped customers find specific products, answered questions and offered advice.
- Assisted with purchases, locating items and signing up for rewards programs.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Resolved issues regarding customer complaints and escalated worsening concerns to the store manager for remediation.
Behavioral Intern
University Center
Ann Arbor, MI
10.2017 - 06.2018
- Collected data to identify and treat behaviors of concern for individuals diagnosed with autism spectrum disorders.
- Applied behavioral analysis techniques to reduce behavioral concerns in clients.
- Documented staff information, including service plans, treatment reports and progress notes.
- Designed treatment plans with observed behaviors to target interventions to decrease behaviors of concern.
- Analyzed monthly data to measure outcomes for implemented interventions.
Volunteer
Synod Residential Service
Ann Arbor, MI
01.2018 - 04.2018
- Sat with patients in need of companionship and emotional support.
Food Service Worker
Eastern Michigan University Dining Services
Ypsilanti, MI
07.2015 - 08.2016
- Verified compliance with all sanitation and safety requirements.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
- Cross-trained in other kitchen positions to support team and meet customer needs.
Education
Bachelor of Science - Psychology, Human Biology
Eastern Michigan University
Ypsilanti, MI05.2018
Detroit Country Day School
Beverly Hills, MI06.2014
Skills
- Customer assistance
- Credit and cash transactions
- Customer greeting
- Plating and presentation
- Safe food handling
- Food assembly
- One-on-one and small group instruction
- MS Office
- Problem resolution
- Special Education Support
- Teacher Support
- Calm and Patient Demeanor
- CPI Certified
Interests
- Lacrosse
- Japanese
- Field Hockey
Timeline
ECSE Paraprofessional
Birmingham Public Schools
09.2020 - Current
FC Associate I, Direct
Amazon
08.2020 - 03.2021
Cashier
Market Fresh
11.2018 - 06.2019
Volunteer
Synod Residential Service
01.2018 - 04.2018
Behavioral Intern
University Center
10.2017 - 06.2018
Food Service Worker
Eastern Michigan University Dining Services
07.2015 - 08.2016
Bachelor of Science - Psychology, Human Biology
Eastern Michigan University
Detroit Country Day School
Similar Profiles
Gregory DurhamGregory Durham
Secondary Teacher at Birmingham Public SchoolsSecondary Teacher at Birmingham Public Schools
Serena AnchorSerena Anchor
Paraprofessional at Birmingham Public SchoolsParaprofessional at Birmingham Public Schools
Tara WhitmoreTara Whitmore
Early Interventionist at Birmingham Public SchoolsEarly Interventionist at Birmingham Public Schools