Kristina Miller
Obgyn Specialist
Macon,GA
10
Years of experience
Experienced with insurance verification processes, ensuring accurate and timely handling of patient information. Utilizes strong analytical skills to identify and resolve discrepancies, maintaining seamless operational flow. Knowledge of industry regulations and best practices, contributing to overall efficiency and reduced claim rejections.
Work History
Register Medical Assistant
2 Years 5 Months- Assisted in patient intake, ensuring accurate documentation and efficient workflow.
- Managed appointment scheduling to optimize patient flow and minimize wait times.
- Conducted routine lab tests and prepared specimens for analysis, ensuring quality control standards.
- Provided support during examinations by preparing instruments and maintaining a sterile environment.
- Educated patients on treatment plans, enhancing understanding and adherence to medical advice.
- Streamlined inventory management of medical supplies, reducing waste and ensuring availability for procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Lead Register Medical Assistant
4 Years 1 Month- Assisted with patient intake, ensuring accurate collection of medical history and vital signs.
- Managed appointment scheduling, optimizing patient flow and reducing wait times.
- Supported healthcare providers during examinations, maintaining focus on patient comfort and safety.
- Maintained electronic health records, ensuring compliance with documentation standards and data entry accuracy.
- Educated patients on medication usage and follow-up care, enhancing overall health literacy.
- Collaborated with interdisciplinary teams to streamline processes and improve patient outcomes.
- Trained new staff on office procedures and best practices for patient interaction and care delivery.
- Implemented inventory management systems for medical supplies, reducing waste and improving accessibility.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Insurance Verification Specialist
1 Year 6 Months- Verified insurance eligibility and benefits for clients across multiple platforms.
- Communicated effectively with patients and healthcare providers to resolve verification issues.
- Processed claims submissions, ensuring accuracy and compliance with company guidelines.
- Maintained detailed records of patient interactions and insurance documentation in database systems.
- Collaborated with cross-functional teams to streamline verification processes and enhance efficiency.
- Reviewed and analyzed insurance policies to identify discrepancies and ensure proper coverage.
- Implemented process improvements that reduced verification turnaround times and enhanced service quality.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Improved communication between medical staff and patients by explaining insurance benefits and financial responsibilities.
Education
Associate of Science - Medical Assistant
Skills
Attention to detail
Patient confidentiality
HIPAA compliance
Insurance coverage verification
Eligibility determination
Data entry proficiency
Communication and interpersonal skills
Coverage and authorizations
Coordination and scheduling
Insurance billing
Electronic medical records
Patient contact
Prior authorization processing
Skilled in ECW
Medical terminology
Document management
Account maintenance
Patient communication
Proficient in ECW
Customer service
Documentation and correspondence
Timeline
Register Medical Assistant
Obgyn Specialist
02.2024 - CurrentRead More
Lead Register Medical Assistant
Family Wellness MD
09.2019 - 10.2023Read More
Insurance Verification Specialist
Covington
07.2016 - 01.2018Read More
Ultrasound Diagnostic School
Associate of Science from Medical Assistant
Read More