Kristina O'Bryant

• Handmade cold-process soap
• Manages daily operations for successful small business, ensuring efficient processes and quality services with 0 employees.
• Established loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
• Promote business via social media to generate leads and maximize brand identity.
• Enhance company reputation by consistently delivering exceptional service quality to customers.
• Advertises products and services online, social media and through traditional campaigns to target ideal consumers.
• Creates financial plans and budgets to optimize resources, track expenses, and ensure profitability.
• Designed business plan to define concept, short-term and long-term goals and strategies.
• Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
• Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
• Evaluated competitors'' offerings to identify gaps in market for unique selling propositions that attracted new clients.
• Implemented innovative inventory management practices to minimize stock outs and reduce overhead costs.
• Conducted feasibility studies to weigh pros and cons of developing business and ways to achieve success.
• Manages purchasing, sales, marketing and customer account operations efficiently.
• Track's trends and suggested enhancements to both challenge and refine company's product offerings.

$62K Annually/40hrs wk. - Top Secret Clearance w/SCI

• Scanned, filed and transmitted various documents and adhered to digital filing procedures.
• Experience in handling, marking, and securing classified documents at SECRET level.
• Evaluated current document processes, suggested methods for change and implemented successful improvements.
• Complied with safety regulations as outlined in organizational procedures to minimize issues.
• Maintained confidentiality in handling sensitive documents, protecting both organization intellectual property and client information from unauthorized disclosure.
• Helped maintain culture of continuous improvement through regular evaluations of existing processes and identification of areas requiring optimization or modification in document control practices.
• Conducted detailed audits of existing security measures, identifying areas for improvement and implementing corrective actions as needed.
• Assisted with annual and semi-annual classified inventories of company classified holdings
• Assisted in implementing of software upgrades to improve overall document management capabilities within organization.
• Developed comprehensive procedural manuals to guide employees in proper document handling practices, reducing errors and inconsistencies in record maintenance.
• Ensured compliance with company policies and regulatory requirements through meticulous document review and approval processes.
• Improved interdepartmental communication and collaboration by conducting regular training sessions on document control procedures.
• Conducted security audits to identify vulnerabilities.
• Mentored junior staff members by providing guidance on best practices in industrial security management, fostering professional growth within team.
• Assisted project managers with preparation of key documentation for internal and external stakeholders, enabling timely delivery of project updates and progress reports.
• Maintained accurate records by consistently updating document management databases, ensuring easy access to all necessary documents.
• Reduced processing time for new documents by creating standardized templates, promoting consistency and clarity in all company and classified materials.
• Monitored use of data files and regulated access to protect secure information.
• Coordinated document exchange between departments, contractors, suppliers, and customers.
• Recommend improvements in security systems and procedures.
• Supported areas of general industrial security administration, clearance processing, visitor access control, physical security, asset management, data collection, and record and report maintenance
• Conducted periodic inventories to verify or track assets (i.e. documents, equipment, accountable material, etc.) to ensure accountability and adherence to current labeling policies and procedures
• Experienced in data/inventory management software - SIMS.
• Experience working in DISS, SWIFT, BRIVO, and NISS.
• Experienced COMSEC Account Manager and Foreign Travel Administrator
• Earned two recognition awards within first year of employment for outstanding and expeditious service that was provided to customers, resulting in customer receiving all necessary classified information under strict time constraints.
• Assisted in coordination and collaboration with other internal departments throughout document management processes to meet internal and external deadlines
• Organized, prioritized, and tracked each project assigned utilizing MS EXCEL
• Provided status reports periodically to supervisors
• Followed Security procedures and document control requirements to ensure proper handling, marking, and tracking of classified information at all times between various closed area vaults and GSA approved safes
• Performed other administrative and security support duties as assigned
• Experience in MS Office, Sharepoint, Adobe, Excel, Word

40hrs/Wk $26hr. Top Secret Security Clearance.

• Conducted comprehensive interviews with subjects, employers, associates, references, and other individuals to confirm application information and may also follow up on falsehoods or conflicting information discovered over course of investigation
• Documented information and submitted detailed reports to decision-making authorities
• These reports cover findings over course of investigation and highlight any potential issues that investigator uncovers pertaining to previous employment, criminal history, education, or credit
• Maintained strict confidentiality while handling sensitive personal information during investigations, adhering to privacy regulations and ethical guidelines.
• Cultivated productive working relationships with local law enforcement agencies to facilitate access to critical resources during investigative processes.
• Achieved timely completion of assigned cases by effectively managing workload and prioritizing tasks.
• Demonstrated adaptability by successfully managing caseloads across various industries and jurisdictions, requiring diverse investigative skill sets.
• Utilized advanced technology tools to efficiently gather and analyze pertinent information from digital sources during investigations.
• Enhanced background investigation accuracy by conducting thorough research and analysis of various data sources.
• Communicated case progress effectively with supervisors and clients, fostering strong professional relationships built on trust and transparency.

Self-Employed - 20hrs/wk - Commission Based.

• Enhanced client satisfaction by providing personalized beauty consultations and product recommendations.
• Helped customers feel relaxed and comfortable through conversation and personal relatability.
• Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
• Promoted additional products and services to increase sales numbers and revenue with diverse selection.
• Met sales goals, supporting organizational health through consistent and reliable service.
• Developed community reputation through commitment to customer satisfaction and strong client relationships.
• Developed strong relationships with clients, resulting in repeat business and increased referrals.
• Checked product levels and replenished stock whenever merchandise ran low.
• Managed multiple priorities simultaneously while delivering exceptional service quality under time constraints, showcasing adaptability and professional poise.
• Provided excellent after-sales support, addressing any concerns or questions from clients promptly and professionally.
• Maintained detailed records of client preferences, purchase history, and contact information for future marketing initiatives and personalized outreach efforts.
• Optimized appointment scheduling to maximize productivity while maintaining high level customer service.

Self-Employed - 20hrs/Wk - Commission Based.

• Enhanced client satisfaction by providing personalized beauty consultations and product recommendations.
• Helped customers feel relaxed and comfortable through conversation and personal relatability.
• Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
• Promoted additional products and services to increase sales numbers and revenue with diverse selection.
• Met sales goals, supporting organizational health through consistent and reliable service.
• Developed community reputation through commitment to customer satisfaction and strong client relationships.
• Developed strong relationships with clients, resulting in repeat business and increased referrals.
• Checked product levels and replenished stock whenever merchandise ran low.
• Managed multiple priorities simultaneously while delivering exceptional service quality under time constraints, showcasing adaptability and professional poise.
• Provided excellent after-sales support, addressing any concerns or questions from clients promptly and professionally.
• Maintained detailed records of client preferences, purchase history, and contact information for future marketing initiatives and personalized outreach efforts.
• Optimized appointment scheduling to maximize productivity while maintaining high level customer service.

Self-Employed - 20hrs/Wk - Commission Based.

• Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases
• Organized and led in-home parties for sale and distribution of product
• Maintained product worth hundreds of dollars
• Placed and maintained orders and records of orders
• Organized client lists and kept clients, as well as potential clients, up to date on current and upcoming product
• Worked with no supervision while still maintaining monthly quota
• Handled sensitive customer data, such as addresses and credit card information
• Followed through with client requests in timely manner
• Performed inventory and restocking assignments as necessary
• Communicated effectively with management concerning important customer issues
• Entered client information into databases quickly and with minimal errors
• Planned and executed sales events in both online and in-person formats
• Handled all customer information in accurate and confidential manner
• Kept consistent inventory and placed orders for new product stock.

W35hrs/k

• Operated cash register for cash, check and credit card transactions with 99% accuracy
• Stocked and replenished merchandise according to store merchandising layouts
• Identified potential shoplifters and alerted management
• Completed all point of sale opening and closing procedures, including counting contents of cash register
• Resolved all customer complaints in professional manner while prioritizing customer satisfaction
• Verified that all customers received receipts for their purchases
• Fostered positive work environment by consistently treating all employees and customers with respect and consideration
• Cultivated customer-focused shopping environment by greeting and responding to all customers in friendly manner
• Actively pursued personal learning and development opportunities
• Answered customer telephone calls promptly in appropriate manner
• Maintained established merchandising standards, including window, sales floor and promotional displays
• Was selected above peers to manage and maintain separate department containing high value items, with little to no supervision
• Alerted customers to upcoming sales events and promotions
• Handled all customer relations issues in gracious manner and in accordance with company policies
• Welcomed customers into store and helped them locate items
• Educated customers about brand to incite excitement about company's mission and values
• Followed merchandising guidelines to present visually appealing displays
• Determined customer needs by asking relevant questions and listening actively to responses.

40+hrs/wk

• Assisted on all human resource support matters
• Responsible for readiness, health and welfare of all employees
• Postal and personnel accountability support
• Maintained emergency notification data
• Reviewed human resource paperwork for accuracy and completeness by verifying, collection and correcting additional data
• Sent paperwork up to appropriate authorities for review and signatures in timely manner
• Maintained personnel records related to retention, termination, leaves, transfers or promotions, personnel accounting, strength management, using human resource management system software
• Maintained and updated human resource documents, such as organizational charts, employee directories, or performance evaluation reports
• Assisted in readiness, deployment, and return of 150 personnel
• Prepared weekly reports for upper management regarding status of individual soldiers, as well as pending actions
• Processed paperwork and maintained databases
• Assisted with promotions and recommendations for awards and decorations.

40+hrs/Wk

• Controlled airborne and ground traffic in Safe, Orderly, and Expeditious manner
• Assisted in installation/relocation of tactical air traffic control facilities (AN/TSW-7A), as well as being responsible for handling and securing mobile facilities and equipment, valued at roughly $1.5 Million
• Processed flight plan data and maintained logs, records, files and tape recordings of voice communications
• Ability to work without supervision
• Issue landing and takeoff instructions to pilots
• Monitored and directed movement of aircraft on ground and air, using radar, computers, or visual references
• Control all ground traffic at airports, including vehicles and airport workers
• Manage communications by transferring control of departing flights to traffic control centers and accepting control of arriving flights
• Provide information to pilots, such as weather updates, runway closures, and other critical information
• Alert airport response staff, in event of aircraft emergency.