Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Certification
Quote
Additional Information
Affiliations
Work Preference
Interests
Timeline
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Kristina Pemberton

Concord,Georgia

Summary

Experienced and personable professional with expertise in clerical and customer service duties. Meticulous attention to detail when handling sensitive data and assisting colleagues. Proven ability to deliver exceptional customer support, addressing both simple and complex requirements with professionalism.

Overview

1
1

Certificate Of Notary Public

1
1

BASC Certificate

22
22
years of professional experience

Work History

Homeschool Educator

Self Employed Services
2021.12 - Current
  • Incorporated diverse teaching methods to accommodate various learning styles and abilities among homeschooled students.
  • Input data into spreadsheets and databases.
  • Researched multiple curricula, methodologies and perspectives as part of educational planning.
  • Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures
  • Edited and proofread documents for accuracy and completeness.

Personal Care Assistant

Compassionate Hearts For Seniors
Newland , NC
2019.03 - 2021.01
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce risk of injury for both parties.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported needs of 10+ private residents under long-term care.

Office Personal Care Aide

Compassionate Care Home Health Services
2018.03 - 2019.12
  • Handled confidential documents securely, maintaining privacy standards across the entire organization.
  • Demonstrated strong organizational and time management skills.
  • Excelled in independent and collaborative environments.
  • Excellent communication skills, both verbal and written.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Proven to work successfully independently and collaboratively in a team environment.

Patient Care Technician

Home Instead Senior Care
2017.01 - 2018.03
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Ensured timely medication administration, managing accurate records of dosages.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maintained clean and safe environment for patients, reducing risk of infections and accidents.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Developed strong relationships with patients families to provide updates on progress and address concerns.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Documented patient information and care into health record.

Assistant Receptionist

Atlantic Paper
2002.07 - 2004.11
  • Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
  • Maintained high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Education

High School Diploma -

Jonesboro Senior High School
Jonesboro
06.1988

Skills

  • Administrative Procedures
  • Professional Communication
  • Administrative Support
  • Documentation and Recordkeeping
  • Multi-line telephone operation
  • Tech-Savvy
  • Database entry
  • HIPPA Compliance
  • Information Protection
  • Time management abilities
  • Data Entry
  • Computer Literacy

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Held first-point-of-contact for all internal and external communications with executive-level officers.
  • Updated and maintained company database to reflect current and accurate client records for more than 20 accounts.
  • Awarded "Employee of the Month" for delivering outstanding patient care support.

Certification

Certified Notary Public for the State of Georgia

BSAC Certificate - Basic School Age Care

Quote

Risk comes from not knowing what you are doing.
Warren Buffett

Additional Information

The gaps in time is when I was not working due to being home with my children or tending to other personal family matters. In early 2021, my father passed from COVID 19 complications. We returned to GA to care for my elderly mother. I am confident this will explain the move between states and any questions about gaps in the resume.

Affiliations

  • The Women of the Moose, Lodge #1503
  • Christ Chapel of Zebulon

Work Preference

Work Type

Part TimeFull Time

Work Location

Remote

Important To Me

Work-life balanceWork from home optionFlexible work hoursPersonal development programsHealthcare benefits4-day work week

Interests

Gardening

Reading

Family

Timeline

Homeschool Educator

Self Employed Services
2021.12 - Current

Personal Care Assistant

Compassionate Hearts For Seniors
2019.03 - 2021.01

Office Personal Care Aide

Compassionate Care Home Health Services
2018.03 - 2019.12

Patient Care Technician

Home Instead Senior Care
2017.01 - 2018.03

Assistant Receptionist

Atlantic Paper
2002.07 - 2004.11

High School Diploma -

Jonesboro Senior High School

Certified Notary Public for the State of Georgia

BSAC Certificate - Basic School Age Care

Kristina Pemberton