Kristina Poe
Melbourne,FL
Summary
Detail-oriented janitor with proven experience in maintaining cleanliness in various environments. Skilled in problem-solving, time management, and customer service to ensure a safe and welcoming atmosphere for all.
Experienced with maintaining cleanliness and order in diverse environments. Uses cleaning tools and techniques to ensure hygienic conditions. Knowledge of safety procedures and efficient cleaning practices.
Janitorial professional with commitment to maintaining cleanliness and order in various settings. Proven track record of enhancing facility appearance and ensuring hygienic environment. Works well within team, adaptable to changing needs, and reliable in delivering consistent results. Proficient in using cleaning tools and supplies, with strong focus on attention to detail and thoroughness.
Dependable Janitor with comprehensive background in cleaning services and grounds maintenance. Exceptional attendance record. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Organized Janitor with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level janitorial or housekeeping position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Janitor
Foxtrot Aviation
Melbourne, FL
04.2025 - 08.2025
- Maintained cleanliness in high-traffic areas, ensuring a safe environment for staff and visitors.
- Assisted in waste management processes, promoting recycling and proper disposal methods.
- Collaborated with team members to streamline cleaning schedules and improve efficiency.
- Followed safety protocols while handling cleaning chemicals and equipment to ensure compliance.
- Responded promptly to special cleaning requests, demonstrating adaptability to changing priorities.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Addressed minor maintenance issues promptly to prevent further damage or escalation.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Janitor
Service Master Clean
Melbourne, FL
04.2022 - 02.2025
- Enhanced overall facility appearance through attention to detail in daily cleaning tasks.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
- Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
- Assisted in event setup and teardown, ensuring spaces were clean and ready for use before and after events.
- Safeguarded building security by locking doors and setting alarms at the end of each shift.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Reported damages and hazardous conditions to management for further action.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness in high-traffic areas, ensuring a safe environment for staff and visitors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
House Cleaner
Sierra Cheek
Melbourne, FL
02.2018 - 07.2024
- Developed customized cleaning plans based on client preferences and property specifications.
- Implemented efficient cleaning methods to enhance productivity and service quality.
- Fostered positive client relationships through effective communication and responsiveness to feedback.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Sanitized apartments after move-out or prior to move-in.
- Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
- Provided excellent house cleaning and maid services to clients.
- Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Washed and put away kitchen dishes, utensils and glassware.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Polished fixtures to achieve professional shine and appearance.
- Sorted, laundered and put away various laundry items.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Changed bed linens and collected soiled linens for cleaning.
- Returned emptied garbage receptacles to proper locations.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Janitor
Aim to Please Cleaning
Melbourne, FL
02.2020 - 11.2021
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Responded quickly to urgent maintenance requests from building occupants or management staff members.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Checked in and stocked inventory throughout facility.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Assisted in waste management processes, promoting recycling and proper disposal methods.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Addressed minor maintenance issues promptly to prevent further damage or escalation.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness in high-traffic areas, ensuring a safe environment for staff and visitors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Gas Station Attendant/Secretary
Exxon/affordable Auto Repair
Melbourne, FL
08.2019 - 11.2019
- Operated fuel pumps and maintained cleanliness of station facilities.
- Assisted customers with inquiries and processed transactions efficiently.
- Enhanced customer experience through effective communication and problem-solving skills.
- Managed cash register operations, ensuring accuracy in daily reconciliations.
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Built trustful relationships with customers to encourage return visits.
- Pumped gas for guests and took payments.
- Completed daily paperwork accurately, streamlining administrative processes for management review.
- Scheduled appointments and maintained calendar for executives and team members.
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Organized, maintained and updated information in computer databases.
- Handled assignments independently with good judgement and critical thinking skills.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Sales Associate/Office Assistant
Southern Blend Tobacco
Melbourne, FL
01.2013 - 04.2015
- Enhanced customer satisfaction through personalized service and product recommendations.
- Managed inventory levels to ensure optimal stock availability and minimize shortages.
- Trained new sales associates on product knowledge and effective sales techniques.
- Developed strong relationships with customers, fostering loyalty and repeat business.
- Analyzed sales data to identify trends and adjust strategies for improved performance.
- Resolved customer inquiries and complaints effectively, maintaining a positive store environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed daily office operations, ensuring efficient workflow and communication among departments.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Fostered positive work environment, coordinating team-building activities and maintaining clean and organized office space.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
Education
GED -
South Area Adult Education
Melbourne, FLSkills
- Cleaning expertise
- Restroom care
- Customer service-focused
- Mopping techniques
- Facilities maintenance
- Dusting proficiency
- Chemical handling
- Waste disposal management
- Skilled housekeeper
- Bathroom sanitation
- Recycling
- Safety compliance
- Wall washing
- Sanitization techniques
- Vacuum operation
- Polishing surfaces
- Excellent communication skills
- Stairwell cleaning
- Spill cleanup procedures
- Spot cleaning
- Cleaning and sanitizing
- Problem-solving
- Responsible and dependable
- Attention to detail
- Time management
- Heavy lifting
- Customer service
- Work prioritization
- Waste disposal
- Floor cleaning and buffing
- Damage reporting
- Multitasking and organization
- Health and safety compliance
- Continuous learner
- Adaptability in Fast-paced environments
- Quick learner traits
- Fast decision making
Accomplishments
- Achieved happiness an a job well done on how i love to see my progress by completing the cleaning job with accuracy and efficiency.
- Achieved my goals through effectively helping with what needed too be done cleaning or any other job worked.
- Collaborated with team of 1 person my supervisor in the development of learning how to strip and wax floors also carpet cleaning and buffing floors.
- Responded to over 15 customer inquiries each day.
- Recognized by customers and assistant for expedient and effective service.
- Achieved happy customers through effectively helping with with gas, pumping their gas, answering questions, and also helping with calls and paperwork for the auto shop/exon gas station.
- Cleaned an average of 2 to 3 homes per day.
- Documented and resolved customers issues which led to giving them what they want and leaving with a happy customer who will want the job done by me again.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Managed inventory and office budgeting for supplies for busy office of 4 employees.
Timeline
Janitor
Foxtrot Aviation
04.2025 - 08.2025
Janitor
Service Master Clean
04.2022 - 02.2025
Janitor
Aim to Please Cleaning
02.2020 - 11.2021
Gas Station Attendant/Secretary
Exxon/affordable Auto Repair
08.2019 - 11.2019
House Cleaner
Sierra Cheek
02.2018 - 07.2024
Sales Associate/Office Assistant
Southern Blend Tobacco
01.2013 - 04.2015
GED -
South Area Adult Education