Kristina Preston
Morrow,GA
Summary
I’m a very dedicated and self driven worker when it comes to customer service and insuring that each customer has a smooth experience ,no matter what company I’m with. I love the feeling of waking up knowing I’m going to work for our customers and not just customers but for the people of this community. I enjoy knowing that I could put a smile on someone’s face today or make someone’s day better by fulfilling each and every order.
Overview
3
3
years of professional experience
Work History
General Warehouse Associate
JCPenney
Forest Park, Georgia
03.2023 - 04.2024
- Received and processed incoming shipments, verifying accuracy of items received against purchase orders.
- Inspected and tested equipment to ensure proper functioning prior to being placed in inventory.
- Operated powered industrial vehicles such as forklifts to transport goods within the warehouse.
- Organized warehouse areas by moving materials into designated locations using hand trucks or pallet jacks.
- Performed cycle counts of product in inventory to maintain accurate stock levels and identified discrepancies for investigation.
- Assembled customer orders from stock and packaged them for shipment according to established procedures.
- Loaded outbound shipments onto delivery trucks, ensuring that packages were properly secured before transportation.
- Unloaded incoming shipments with a forklift, checking contents against packing slips for accuracy.
- Labeled containers, container tags, or products using marking tools such as labels or ink stamps.
- Repaired damaged packaging material when necessary to prepare items for shipping or storage.
- Cleaned work area at the end of each shift, including sweeping floors and removing debris from dock area.
- Assisted with physical inventories by counting stock items and reconciling actual stock count to computer-generated reports.
- Provided assistance to other departments when needed such as helping unload truck deliveries.
- Ensured compliance with all applicable government regulations regarding safe handling of hazardous substances.
- Collaborated closely with other departments such as production, quality control, sales, to ensure smooth operations.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packed, sealed or affixed postage to prepare materials for shipping.
Sales Associate
Dollar Tree
Morrow, Georgia
05.2021 - 02.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Assessed customer needs to provide assistance and information on product features.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Adhered to company initiatives and achieved established goals.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Bagged or packaged purchases and wrapped gifts.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Sales Associate
TJX Companies
Morrow, Georgia
11.2021 - 03.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Received and displayed product shipments on store retail shelves upon delivery.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Ticketed, arranged and displayed merchandise to promote sales.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Prepared merchandise for purchase or rental.
Education
High School Diploma -
Morrow High School
Morrow, GA05-2022
Skills
- Order Picking
- Heavy Lifting
- Shipping and receiving
- Warehouse Organization
- Loading and unloading
- Packaging and Labeling
- Material Handling
- Shipment Palletization
- Order Preparation
- Receiving and Processing Shipments
- Cleaning and Organizing
- Material Loading and Unloading
- Sorting and Labeling
- Pallet Jacks
- Health and Safety Regulations
- Picking and Packing
- Basic Mathematics
- Clear Communication
- Able to lift and carry 60 lbs
- Warehouse Safety
- Hazardous Materials Handling
- Problem-Solving
Timeline
General Warehouse Associate
JCPenney
03.2023 - 04.2024
Sales Associate
TJX Companies
11.2021 - 03.2022
Sales Associate
Dollar Tree
05.2021 - 02.2023
High School Diploma -
Morrow High School