Kristina Ramirez-Diaz
Los Banos,CA
Summary
Dynamic caregiver and cashier with proven expertise in patient care, safety compliance, and customer service excellence. At IHSS, fostered trust through compassionate care and enhanced quality of life for special needs clients. Demonstrated fast learning and teamwork at Loves Travel Stop, significantly improving customer satisfaction. Skilled in meal preparation and intellectual disability awareness, achieving top-tier results.
Overview
10
10
years of professional experience
Work History
Caregiver, Special Needs
IHSS - In Home Supportive Services
04.2014 - Current
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
Cashier
Loves Travel Stop
04.2022 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Valley Community Highschool
Los Banos, CA06.2017
Skills
- Patience and understanding
- Wheelchair Transfers
- Feeding Assistance
- Intellectual Disability Awareness
- Attentive to People
- Fast Learner
- Household Cleaning
- Team Collaboration
- Client satisfaction
- Ability to Lift
- Meal Preparation
- Housekeeping
- Safety Compliance
Timeline
Cashier
Loves Travel Stop
04.2022 - 07.2024
Caregiver, Special Needs
IHSS - In Home Supportive Services
04.2014 - Current
High School Diploma -
Valley Community Highschool
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