I am a well-qualified, professional individual re-entering the workforce after 19 years as homemaker. My interests are in customer service and/or sales, and I have extensive experience in both.
Overview
28
28
years of professional experience
Work History
Sales Representative
AT&T
, Remote
05.2022 - 10.2022
Greeted new and returning customers
Proficiently negotiated a complicated computer system
Assisted customers with issues regarding mobile service
Conducted sales in both mobile lines and equipment
Conducted conflict resolution
Reservations Sales Representative
Sunset Vacation Rentals
06.2000 - 07.2004
Communicated effectively with vacation rental guests and assigned their homes based on their needs and wants
Assured guests experiences were impeccable and comfortable
Front Desk Supervisor
The Strater Hotel
06.1998 - 05.2000
Assigned guests award-winning hotel stays and effectively assured that guests were taken care of appropriately and with great regard
Successfully met challenging situations with star quality guest stays
Reservations Sales Representative
Sheraton Hotels Central Reservations Center
05.1994 - 06.1998
Greeted guests by phone and communicated effectively in a high-pressure sales environment and successfully booked guests in star quality accommodations
Provided information factually and fully regarding various hotels in the company organization
Education
No degree - Biology, English
Texas A&M University
Kingsville
01.1994
No degree - Biology, Chemistry
Northwestern Oklahoma State University
01.1993
Skills
Accurate data entry
Extensive sales experience
Guest relations
Significant supervision and training of other staff
Interpersonal communication via phone and in person