Gabrielle Young
Las Vegas,NV
Summary
Hardworking team member who is punctual and willing to do what it takes to get the job done efficiently. I am an outgoing, quick learner with many years of customer service experience that will be beneficial in any client related environment. Extremely organized and detailed oriented that will provide any corporation a clearer insight on their consumer. I believe I have the skills to become a valuable member of any new team.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Representative
Medidenta
04.2023 - 10.2024
- Responded to incoming calls
- Initiated outgoing calls
- Provided information on products and addressed customer inquiries
- Managed orders and recommended tailored deals based on customer preferences
- Established and maintained customer accounts
- Generated shipping labels for processed orders
- Distributed invoices to customers
- Organized completed repairs and orders for filing.
Homemaker
Homemaker
08.2017 - 04.2023
- My duties as a SAHM included but are not limited to being the primary caregiver to 3 children, scheduling appointments, organizing functions, tackling day to day activities, managing finances, and volunteering
Data Entry Clerk
Save Dental
10.2014 - 07.2017
- Transitioned dental office from paper filing system to computerized system
- Scanned patient information from paper chart into computer
- Compile, sort and verify the accuracy of data before it is entered
Customer Service Representative/Call Center
Convergys
08.2011 - 04.2012
- Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Determine charges for services requested, collect deposits or payments, or arrange for billing
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills
Transcriber
Personal
05.2010 - 04.2011
- I transcribed poems, plays and short stories
- I read over the documents several times to make sure there wasn't any errors
- Then I would transfer the documents over to a USB for the client
Education
High school or equivalent -
Basic Academy of International Studies
08.2010
Skills
- Efficient Data Management
- Keyboard Proficiency
- Document Creation
- Customer Engagement
- Document Transcription
- Client Assistance
- Organized Chart Filing
- Proficient Task Prioritization
- Order Processing
- Text Accuracy Review
- Proficient in Microsoft Outlook
- Administrative Support
- Electronic Medical Records Management
- Accurate Data Entry
- Background in Dental Administration
- Patient Record Management
- Document Scanning
- Account Management
- Payment Processing
- Document Creation
- Understanding of HIPAA Regulations
- Medical imaging filling
- Telecommunication Representative
- Proficient in Computer Applications
- Core Mathematical Proficiency
- QuickBooks Proficiency
- Inventory Control
- Sales Experience
- Client Account Management
- Workforce Training
- Navigating Multiple Online Platforms
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
Attention to detail, Proficient, 11/21, Identifying differences in materials, following instructions, and detecting details among distracting information
Timeline
Sales Representative
Medidenta
04.2023 - 10.2024
Homemaker
Homemaker
08.2017 - 04.2023
Data Entry Clerk
Save Dental
10.2014 - 07.2017
Customer Service Representative/Call Center
Convergys
08.2011 - 04.2012
Transcriber
Personal
05.2010 - 04.2011
High school or equivalent -
Basic Academy of International Studies
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