Kristina Rodriguez

• Achieved high caregiver retention rates through targeted engagement strategies.
  Streamlined recruitment processes to attract top talent in healthcare and home care sectors.
  Ensured compliance with regulatory standards across all HR functions.
  Facilitated training programs to enhance employee skills and performance.
  Managed employee relations to resolve conflicts and promote a positive workplace culture.
  Supported quality patient care by optimizing workforce management practices.
  Developed initiatives to foster staff engagement and satisfaction.
  Monitored industry trends to ensure alignment with best HR practices.

Scheduling:
Create and manage caregiver schedules to ensure client needs are met.
Coordinate shifts, vacations, and call-outs efficiently.
Match clients with caregivers based on skills, availability, and preferences.
Communication:
Act as a liaison between clients, caregivers, nurses, and administrative staff.
Notify clients of any scheduling changes promptly.
Ensure caregivers are informed of assignments, changes, and special instructions.
Compliance & Documentation:
Maintain accurate records in scheduling and patient management systems.
Ensure schedules comply with labor laws and agency policies.
Track caregiver certifications, licenses, and training renewals.
Problem Solving:
Handle last-minute changes, emergencies, or cancellations.
Address client and caregiver concerns related to scheduling.
Administrative Support:
Assist in onboarding new caregivers.
Support office operations with clerical tasks when needed

• Coordinated home care services, leading cross-functional teams to boost client satisfaction.
  Supervised staff, ensuring compliance with home care regulations and quality standards.
  Implemented operational improvements to enhance workflow efficiency in service delivery.
  Designed personalized care plans focused on individual client needs and outcomes.
  Maintained a balance between administrative responsibilities and direct client support.
  Established positive client relations, contributing to long-term satisfaction and retention.
  Applied comprehensive knowledge of home care regulations in daily operations.