Kristina Rogowski
Holbrook,NY
Summary
Qualified Service Administrator with solid background in operations support. Proven ability to streamline workflows and enhance efficiency within team-oriented environments. Demonstrated expertise in problem-solving and process optimization.
Overview
14
14
years of professional experience
Work History
Operations Support Specialist / FA Sales Admin.
Safeway Fire & Protection
06.2021 - Current
- Ability to prioritize own workload
- Supported Superintendent
- Data Analytics - Projects and Labor tracking
- Organized multiple projects simultaneously in supporting Operations Team
- Supporting the Operations Team with general operations to help reach teams objectives
- Facilitated correspondence and communication between customers; vendors; contractors
- Prepare FDNY documents - A433
- Prepare Fire Alarm takeoffs and proposals from drawings and specifications
- Processed and maintained Customer Management System
- Logistics coordination for Sales Department
- Quality Control of weekly Sales and Quote Logs
- Scouted for prospective bidding opportunities
Fire Alarm Sales Administrator
RAEL Fire Protection
10.2020 - 06.2021
- Performed monthly cycle counts, annual Fire Alarm inventory counts and reconciliation
- Fire Alarm Quality control of all incoming orders including counts and quantities
- Schedule Test & Inspections for Ansul, Pre-Action, Vesda, and Deluge Systems
Administrator 1
Convergint Technologies
04.2012 - 08.2016
- Direct customer service interaction
- Audited and data entry of payroll and expenses for 30+ staff
- Logistics Coordinator of shipping and outgoing deliveries
- Assisted Service Department
- Facilitated and executed Work Orders
- Dispatched technicians to facilitated work assignments
- Create and approve Purchase Orders
- Inventory Control
- Procure parts/materials for service work orders
- Updated wholesale cost manuals
- Performed monthly cycle counts, annual inventory counts and reconciliation
- Pulled and staged material requests for service technicians
- Quality control of all incoming orders including counts and quantities
Sales Administrator
Chubb-UTC Fire & Security Co.
10.2010 - 04.2012
- Direct customer interaction and support
- Prepare Fire Alarm takeoffs and proposals from drawings and specifications
- Maintained Sales and Quote Logs
- Create system proposal from Billing of Materials (BOM)
- Scouted for prospective bidding opportunities
Education
A.A.S Degree - American Sign Language / Deaf Studies
Suffolk County Community College
Selden, NY09.2009
High School -
Longwood High School
Middle Island, NY01.1989
Skills
- Proficient in Microsoft Outlook
- Proficient in Microsoft Excel
- Proficient in Microsoft Word
- Working knowledge of Purchase Orders
- Working knowledge of Work Order procedures
- Solid organizational skills
- Multitasking skills
- Strong ability to create a collaborative working environment
- Proactive behavior
- Process improvement
- Data analysis
- Project coordination
- Customer service
- Time management
- Problem solving
- Communication skills
- Team collaboration
- Technical support
- Client relations
- Workflow optimization
- Documentation skills
- Remote work
- Task prioritization
- Process automation
- Workflow streamlining
- Scheduling
- Teamwork and collaboration
- Multitasking Abilities
- Reliability
- Excellent communication
- Self motivation
- Professionalism
Timeline
Operations Support Specialist / FA Sales Admin.
Safeway Fire & Protection
06.2021 - Current
Fire Alarm Sales Administrator
RAEL Fire Protection
10.2020 - 06.2021
Administrator 1
Convergint Technologies
04.2012 - 08.2016
Sales Administrator
Chubb-UTC Fire & Security Co.
10.2010 - 04.2012
High School -
Longwood High School
A.A.S Degree - American Sign Language / Deaf Studies
Suffolk County Community College
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