Kristina Sistrunk
Long Beach,CA
Summary
Reliable Customer service specialist, Personable and Dedicated. Providing extensive skills to prioritize and multi-task in a fast-paced working environment. Solid team player and leader with an upbeat, positive attitude. Known for successfully handling escalated customer support issues.
Overview
13
13
years of professional experience
Work History
Sales Associate
Bulk Beef Jerky
San Pedro , CA
09.2023 - 01.2024
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions, and offered product advice.
Food Truck Operator
Savage Taco Truck
Long Beach , California
02.2021 - 08.2023
- Identified ideal service locations for maximizing customer interest and generating traffic
- Accommodated food inventory requirements by ordering ingredients as required
- Trained new employees on proper operating procedures for the food truck
- Utilized excellent communication skills when interacting with team members and customers alike
- Demonstrated ability to manage food preparation and service in a timely manner
- Greeted customers and offered assistance, explaining menu options for patron decision-making.
Room Service Attendant
Hilton
Long Beach , California
04.2022 - 06.2023
- Delivered food and beverage orders to guest rooms while upholding quality service standards
- Developed expertise in using POS systems to quickly take orders, process payments and accurately track inventories
- Demonstrated excellent customer service skills while interacting with guests in a professional manner.
Server / Bartender
Applebee's
Long Beach , California
06.2014 - 11.2019
- Greeted and accommodated guests, building positive experience from first interaction
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
- Encouraged guests to buy additional items such as appetizers, drinks, and desserts
- Provided excellent customer service by anticipating needs and responding promptly to requests.
Sales Representative
Cutco Cutlery
Long Beach , California
07.2011 - 12.2011
- Communicated product features, advantages, and benefits to customers
- Attended scheduled training sessions and department meetings to build expertise
- Conducted regular follow-ups with customers post-purchase to ensure satisfaction and gauge loyalty levels
- Sold household appliances to friends, family, and referrals.
Education
High School Diploma -
Lakewood High School
Some College (No Degree) -
Long Beach City College
Long Beach, CASkills
- Team player
- Food safety
- Microsoft Word
- Sales
- Multitasking skills
- Organized and efficient
- Problem Solver
- Positive and Professional
- Process Payments
- Customer Service
Career Objective
- Room Service Server, Hilton, Long Beach, California
- Food Truck Operator, Savage Taco Truck, Long Beach, California
- Server / Bartender, Applebee's, Long Beach, CA
- Sales Representative, Vector, Long Beach, CA
Timeline
Sales Associate
Bulk Beef Jerky
09.2023 - 01.2024
Room Service Attendant
Hilton
04.2022 - 06.2023
Food Truck Operator
Savage Taco Truck
02.2021 - 08.2023
Server / Bartender
Applebee's
06.2014 - 11.2019
Sales Representative
Cutco Cutlery
07.2011 - 12.2011
High School Diploma -
Lakewood High School
Some College (No Degree) -
Long Beach City College
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