Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristina Smith

Waco

Summary

Dedicated housekeeping professional with a strong background at Holiday Inn Express, excelling in customer service and team collaboration. Proven expertise in deep cleaning and laundry management, ensuring high standards of hygiene and guest satisfaction. Exceptional communicator with a focus on efficient operations and staff training to enhance service quality.

Overview

2027
2027
years of professional experience

Work History

Housekeeper

Holiday Inn Express
  • Stocked cleaning supplies and maintained inventory for efficient operations.
  • Assisted in training new staff on cleaning protocols and procedures.
  • Provided exceptional customer service by addressing guest inquiries regarding room amenities.
  • Collaborated with team members to uphold cleanliness across all hotel areas.

Housekeeping

Super 8 By Wyndham Drayton Valley
Forney, TX
07.2018 - 03.2023

All housekeeping duties / night auditor.

  • Cleaned and sanitized guest rooms to maintain high standards of cleanliness and hygiene.
  • Managed laundry operations, ensuring timely processing of linens and towels.
  • Reported maintenance issues promptly to ensure guest satisfaction and safety.
  • Implemented efficient cleaning schedules to optimize time management.

Housekeeper/ Night Auditor

Motel 6 Hotel
Terrell, TX
02.2023 - 03.2026

All housekeeping duties / night auditor.

  • Cleaned and sanitized guest rooms to maintain high standards of cleanliness and hygiene.
  • Managed laundry operations, ensuring timely processing of linens and towels.
  • Reported maintenance issues promptly to ensure guest satisfaction and safety.
  • Implemented efficient cleaning schedules to optimize time management.

Education

High School Diploma -

Wheaton Warrenville South
Wheaton, IL
05-1996

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Vacuuming
  • Vacuuming and sweeping
  • Mopping and sweeping
  • Bed making proficiency
  • Health and safety compliance
  • Cleaning techniques
  • Cleaning bathrooms
  • Customer-oriented
  • Window cleaning
  • Physically strong
  • Sorting and washing laundry
  • Interior and exterior cleaning
  • Complex Problem-solving
  • Restroom detailing
  • Guest relations
  • Laundry management
  • Excellent oral and written communication
  • Customer service-focused
  • Hospitality background
  • Dusting furniture
  • Kitchen cleaning
  • Residential cleaning
  • Deep cleaning expertise
  • Folding clean laundry
  • Waste disposal
  • Exceptional communicator
  • Staff training
  • Window washing

Timeline

Housekeeper/ Night Auditor

Motel 6 Hotel
02.2023 - 03.2026

Housekeeping

Super 8 By Wyndham Drayton Valley
07.2018 - 03.2023

Housekeeper

Holiday Inn Express

High School Diploma -

Wheaton Warrenville South