Open To Work
Kristina Stephens
Waitess
Calhoun,GA
Work Preference
Summary
Motivated professional with expertise in healthcare and sales, demonstrating strong communication skills and attention to detail. Proven ability to multitask and ensure compliance in fast-paced environments. Solid foundation in patient care and customer service, contributing to enhanced client satisfaction and operational efficiency.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Server / Waitress
LongHorn Steakhouse
Calhoun, GA
06.2023 - Current
- Delivered high-quality customer service in fast-paced environment while managing multiple tables efficiently.
- Took and processed orders efficiently using restaurant's point-of-sale system to ensure timely service.
- Built rapport with customers to ensure positive dining experiences and encourage repeat business.
- Processed transactions accurately and resolved customer concerns to enhance satisfaction.
- Managed multiple tasks simultaneously while communicating effectively with customers.
Pharmacy Technician
CVS Pharmacy
Calhoun, GA
03.2018 - 03.2023
- Processed and filled prescriptions accurately for a diverse patient population.
- Assisted customers with prescription processing, insurance billing, and medication inquiries
- Communicated with insurance providers to resolve claim issues and ensure accurate billing
- Supported pharmacists in a high-volume environment, ensuring accuracy and efficiency
- Maintained patient confidentiality and adhered to healthcare regulations
- Maintained inventory levels and organized stock in the pharmacy.
Server / Waitress
Shoney’s
Calhoun, GA
03.2012 - 03.2017
- Provided friendly and efficient customer service in a busy restaurant setting
- Managed orders, payments, and customer requests with attention to detail
- Built strong interpersonal skills and the ability to work under pressure
- (Location permanently closed)
- Assisted in training new servers on service standards and operational procedures.
Education
Associate Degree - Alternative Medicine & Nutrition
American College of Healthcare Sciences
Portland, OR01-2023
High School Diploma -
Calhoun High School
Calhoun, GA01-2012
Skills
- Client relations
- Sales techniques
- Attention to Detail
- Time Management & Multitasking
- Pharmacy regulations
- Communication & Active Listening
- Problem solving
- Conflict resolution
- Medication dispensing
- Prescription fulfillment
- Patient confidentiality
- Pharmacy regulations
- Claims processing
- Inventory organization
- Time management
- Sales expertise
- Conflict resolution
Certification
- Property & Casualty Insurance, Currently completing coursework
- Life & Health Insurance, Currently completing coursework
Timeline
Server / Waitress
LongHorn Steakhouse
06.2023 - Current
Pharmacy Technician
CVS Pharmacy
03.2018 - 03.2023
Server / Waitress
Shoney’s
03.2012 - 03.2017
Associate Degree - Alternative Medicine & Nutrition
American College of Healthcare Sciences
High School Diploma -
Calhoun High School