Kristina Streltsova
New Port Richey,FL
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at “Bon Bon” Cafe Bakery by leveraging strong multitasking abilities and maintaining cleanliness. Skilled in order taking and professional appearance, I effectively managed customer flow and service at “Skotina” Meat Restaurant, showcasing my ability to anticipate guest needs and improve dining experiences.
Overview
3
3
years of professional experience
Work History
Waiter
“Bon Bon” Cafe Bakery
06.2014 - 12.2015
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Used cash registers and credit card machines to cash out customers.
- Informed customers about daily and seasonal specials.
Host
“Skotina” Meat Restaurant
06.2013 - 05.2014
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
Accounting
Economic Business College
Moscow, Russia 06.2013
Skills
- Strong multitasking
- Cleanliness
- Order Taking
- Professional Appearance
Languages
Russian
Native or Bilingual
Timeline
Waiter
“Bon Bon” Cafe Bakery
06.2014 - 12.2015
Host
“Skotina” Meat Restaurant
06.2013 - 05.2014
Accounting
Economic Business College
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