Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kristina Sweeting

SEATTLE,WA

Summary

Dedicated professional with strong customer service and problem-solving skills. Proven ability to maintain organized work environments while prioritizing safety protocols. Committed to enhancing team performance and delivering exceptional service.

Overview

25
25
years of professional experience

Work History

Team Member

Low Income Housing Institute - URS
2015.11 - Current
  • Developed strong customer service and product knowledge skills to enhance individual and team performance. In working with the homeless to provide showers, laundry and resources.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Kept supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Created and maintained detailed records of all office activities.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Port Cruise Secuity

American Guard Services
2016.03 - 2016.10
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Production and Retail

Seattle Goodwill
2014.10 - 2015.12
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Security Officer

NW Protection
2013.01 - 2013.11
  • Conducted thorough investigations of incidents and prepared detailed reports for management review.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Security Guard

Andrews International Security
2010.10 - 2012.08
  • Monitored premises to prevent unauthorized access and ensure safety protocols were followed. No access was allowed without

a badge, worked at the security desk issuing badges to visitors,

Posted at the elevators for non access and patrolled the parking

garage levels.

Metro Bus Tunnel Security

Olympic Security
2007.10 - 2010.05
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Roved the bus tunnel to insure safety of passengers on the platforms.
  • Worked as a break rover to give lunch breaks to co-workers.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.

Port Security Guard

SecureTrans LLC
2006.04 - 2007.10

Worked on the ships xrayed passengers baggage for weapons and other non allowed items on the ships, I was assisted by the long shoremen, This was a seasonal job.

  • Managed incident reports, documenting breaches and responses for review.
  • Conducted routine inspections of cargo and personnel for safety assurance
  • Worked on upper level of ship to security check passengers in wheel chairs and others.

Airport Wheelchair Agent

Air Serve
2005.06 - 2006.02
  • Assisted passengers with mobility needs, ensuring comfort and safety throughout travel process.
  • Coordinated wheelchair logistics, optimizing equipment availability for effective service delivery.
  • Trained new staff on wheelchair operation and safety protocols, enhancing team efficiency and service quality.
  • Implemented process improvements that streamlined wheelchair dispatch operations, reducing wait times for passengers.
  • Led initiatives to enhance customer experience by providing personalized assistance during boarding and disembarkation.

Security Ambassador

Metropolitan Improvement District
2001.01 - 2004.11
  • Monitored and enforced security protocols to ensure safety within designated areas.
  • Conducted regular patrols and inspections to identify potential security risks.
  • Collaborated with local law enforcement to report incidents and improve community safety measures.
  • Trained new staff on emergency response procedures and conflict resolution techniques.
  • Worked as posted front office staff as dispatcher for other Ambassador's. Typed weekly reports for the supervisors meetings,
  • Walked the area around the Pioneer area on patrol every two hours. Shared the office with the Seattle Police at the Fry Apartments.

Education

Certificate - Word Processing

Griffin Business Collage
Seattle, WA
1991-05

Certificate of Technical Studies - Medical Office Tech

Washington Institute of Applied Technology
Seattle, WA
1989-01

Certificate - Offics Skills

South Seattle Community College
Seattle, WA
1982-11

Basic Education

Chief Sealth High
Seattle, WA
1979-09

GED -

Seattle Central Community College
Seattle, WA
1979-04

Skills

  • Customer service
  • Positive attitude
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Cleaning
  • Workplace safety
  • Organizing work stations
  • Chemical handling
  • Parts labeling
  • Call center operations

Accomplishments

  • Supervised team of 2 staff members.

Timeline

Port Cruise Secuity

American Guard Services
2016.03 - 2016.10

Team Member

Low Income Housing Institute - URS
2015.11 - Current

Production and Retail

Seattle Goodwill
2014.10 - 2015.12

Security Officer

NW Protection
2013.01 - 2013.11

Security Guard

Andrews International Security
2010.10 - 2012.08

Metro Bus Tunnel Security

Olympic Security
2007.10 - 2010.05

Port Security Guard

SecureTrans LLC
2006.04 - 2007.10

Airport Wheelchair Agent

Air Serve
2005.06 - 2006.02

Security Ambassador

Metropolitan Improvement District
2001.01 - 2004.11

Certificate - Word Processing

Griffin Business Collage

Certificate of Technical Studies - Medical Office Tech

Washington Institute of Applied Technology

Certificate - Offics Skills

South Seattle Community College

Basic Education

Chief Sealth High

GED -

Seattle Central Community College