KRISTINA TOLENTO
Fontana,CA
Summary
Talented professional with diverse experience in planning and implementing various activities for promoting physical, social, emotional and intellectual growth of children. Facilitates clear communication between children, parents, and staff. Dedicated to providing effective and empathetic care. Seeks to provide effective and supportive care while simultaneously continuing both personal and professional development. Detail-oriented, effective at working with clients from a wide range of backgrounds. Passionate about providing meaningful support and services to all clients.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Site Director
YMCA
05.2022 - Current
- Oversee two to three staff.
- Conduct monthly meetings with staff.
- Facilitate effective communication between staff, parents, and students.
- Develop and execute monthly News Letters to ensure effective communication with families.
- Maintain compliance.
- Maintain Title 22 guidelines.
Child Development Coordinator
Volunteers Of America
06.2018 - 04.2022
- Managed new employee orientation training process for more than twenty employees each year.
- Developed departmental systems and procedures to better align workflow processes.
- Applied adult learning and performance expertise to assess behavioral and ability issues impacting work performance.
- Managed all exempt employee coaching, training and performance improvement actions.
- Trained new hires to perform cross-training with experienced workers.
Substitute Teacher
Volunteers Of America
01.2019 - 06.2019
- Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Followed classroom lesson plans left by class teacher to continue student education, and enhance learning development.
Social Worker
Creative Solutions 4 Kids And Families
10.2016 - 01.2019
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
- Worked directly with clients, and management, achieved results.
- Responsible for case management of clients.
- Assessed children and homes to assure safety and maintain Title 22 regulations, (completed home safety inspections).
- Responsible for writing needs and service plans (quarterly), maintained case notes and documentation, and interviewed prospective foster parents.
- Completed Psycho-Social assessments.
Program Leader
Ballington Academy
08.2016 - 10.2016
- Provided instruction in content areas in which each assigned student can grow emotionally, socially intellectually, and physically according to basic needs, ability, and maturity level.
- Encouraged students to be understanding of and helpful to others.
- Communicated effectively with educators from various grade levels.
- Supported students in developing strategies for individual needs and classroom group dynamics.
- Created and implemented developmentally-appropriate curriculum that addressed all learning styles.
- Implemented quality early education and care for program and developed positive relationships with children, parent, and families.
- Maintained Title 22 regulations & Compliance.
Center Coordinator
Volunteers Of America
03.2008 - 07.2014
- Oversaw the interview and hiring process of classroom personnel to ensure qualified staff for students and parents.
- Provided training and professional development for teachers.
- Supervised teaching staff and resolved issues.
- Established school policies and communicated them to staff and parents to ensure well-coordinated and high-quality daily operations for Self-Assessment and Audit preparation.
- Planned and executed activities to promote age-appropriate development.
- Adhered to Performance Standards and Title 22 Regulations
- Participated in personal self-development.
Real Estate Agent
Realty Masters & Associates
11.2020 - Current
- Worked closely with clients to get the appropriate loans, inspections and credit reports.
- Negotiated final sales prices with home sellers.
- Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
- Oversaw the advertising of properties for web and print media.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Accompanied buyers and sellers to home inspections and appraisals.
- Communicated between buyers and sellers about property transactions.
- Reviewed market research data and changes sales plans accordingly.
Education
Master of Science - Psychology
Kaplan University
11.2014
Bachelor of Science Degree - Child Development
University of La Verne
5.2000
Skills
- Certified in Early Childhood Education Head Start Programs
- Detail-oriented
- Excellent interpersonal skills MS Office
- Team player
- Strong communicator
- Attentive listener
- Reliable
- Analytical thinking
Certification
- First aid and CPR certified
- Site-Supervisor Permit
- Real Estate License
Additional Information
References available upon request.
Timeline
Site Director
YMCA
05.2022 - Current
Real Estate Agent
Realty Masters & Associates
11.2020 - Current
Substitute Teacher
Volunteers Of America
01.2019 - 06.2019
Child Development Coordinator
Volunteers Of America
06.2018 - 04.2022
Social Worker
Creative Solutions 4 Kids And Families
10.2016 - 01.2019
Program Leader
Ballington Academy
08.2016 - 10.2016
Center Coordinator
Volunteers Of America
03.2008 - 07.2014
Master of Science - Psychology
Kaplan University
Bachelor of Science Degree - Child Development
University of La Verne
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